troubleshooting Question

Outlook - Hit backspace key on mail in inbox

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LockDown32Flag for United States of America asked on
1 Comment1 Solution6 ViewsLast Modified:

I am using Outlook 2016. With a message highlighted in the inbox I accidently hit the backspace key. That made the message disappear for some reason. I searched for it and found it but it didn't let me know what folder it was it. I then tried to move it back to the inbox and it did nothing almost like it was already in the inbox. I just couldn't see it.

So what did hitting the backspace key do and how do I un-do it?

Karen Falandays
Training Specialist

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