Windows 10 Blue Screen of Death Minidump analysis request
Greetings wise wizards of EE:
I'm helping a friend with a Windows 10 desktop computer that has been experiencing the dreaded Blue Screen of Death, and the computer keeps crashing and restarting.
I was able to remote into the computer and copy the latest three Minidump files, which I attach to this question.
I would request an analysis of these Minidump files, as my basic analysis tool did not really shed any useful light on the subject.
Though I am grateful for any replies, I would ask specifically for an analysis of these Minidump files, rather than just general maintenance and security advice, so I can tackle the issue directly.
Many thanks in advance,
Zovoth
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it says :
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
so i would update all your drivers as a first step
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
so i would update all your drivers as a first step
ASKER
Greetings Kimputer, Hello There and Nobus:
Many thanks for your rapid and extremely helpful analysis of the Blue Screen of Death minidump. All three of you provided very practical information for me to tackle the issue directly, for which I am very grateful.
I followed your advice and ran the Dell Support Assistant, which identified six system drivers that needed updating, including four marked "urgent" (one of which was a BIOS update. I also uninstalled all Dell utilities as well.
I haven't heard back from my friend with another BSOD crash, so I am hopeful that your excellent plan did the trick. Thank you again for your wisdom and most welcome help.
May the wind be at your back and take care,
Zovoth
Many thanks for your rapid and extremely helpful analysis of the Blue Screen of Death minidump. All three of you provided very practical information for me to tackle the issue directly, for which I am very grateful.
I followed your advice and ran the Dell Support Assistant, which identified six system drivers that needed updating, including four marked "urgent" (one of which was a BIOS update. I also uninstalled all Dell utilities as well.
I haven't heard back from my friend with another BSOD crash, so I am hopeful that your excellent plan did the trick. Thank you again for your wisdom and most welcome help.
May the wind be at your back and take care,
Zovoth
If this won't help, I would perform a clean installation.