<div>
Use the HD manufacturer's diagnostic Utility to test the Disk. If there are no errors, do a fresh OS installation, making sure you delete all the partitions &amp; creates new ones.
</div>


<div>
Have you let it just sit a while and see if it calms down? I've seen new laptops do this after the first login because they are pulling down all kinds of background stuff and updating. You could try taking it offline and see if that helps, too.
</div>


<div>
what kind of drive is this? &nbsp;is it spinning rust or ssd?<br>from the service manual, doesn't appear to have nvme support but if it isn't an ssd, might want to try that<br>not just because of better performance, but to rule out a drive issue (in addition to the suggestion of trying the diagnostic utility)<br>swap the drive for an ssd, reinstall windows
</div>


<div>
In addition/post Rindi's suggetion<br />
<br />
disconnect the thing from the network and see if the spike is there as well.<br />
Do you have anti-virus on the system?<br />
anti-malware?<br />
run<br />
<br />
dism /online /clean-image /checkhealth<br />
sfc &nbsp;/scannow<br />
<br />
recent updates that did not go through.<br />
<br />
As Rindi's suggestion implies, how much time can you spend on troubleshooting this issue?<br />
<br />
Age of system? Hard drive or SSD? do you have an option to change to SSD after cloning the HD to the SSD?
</div>


arnold

Owner

Michael Borchardt

<div>
no errors in event viewer? &nbsp;or minidumps?<br>anyhow, since the disk goes to 100% - testing it with the manufacturer's diagnostic is the first step.<br>test also in safe mode if the same happens
</div>


<div>
I found that this was quite common, and its about all the checking and validation of things like virus checkers etc etc<br>For me, i installed a SSD, in place of the existing Spinning rust HDD (the HDD was cloned to the SSD) the freeze of the system went from 10+ minutes to 15 seconds, the HDD was actually running out of IOPS<br><br>
</div>


Senior Systems Engineer (IBM - retired)

Mike Sun

<div>
Hi guys, thanks for all the insights. I ended up using the ProSupport contract that was still active for this machine.<br />
During the process, the Dell technician has replaced the mainboard and when that didn't resolve anything, the SSD was replaced.<br />
Then my time to let some config scripts have their go and the client was back in track.
</div>


<div>
@Gerwin Jansen,<br><br>I disagree with your thought process.<br>The first attempt made to solve the issue was made by contacting Dell ProSupport.<br>Their attempt to solve the issue was to replace the main board, only to come to the conclusion that when trying to boot a disk could no longer be located. As an additional step, they replaced the existing SSD with another one, thus solving the original issue.<br><br>If you're going to make me choose from the list above, then&nbsp;<a href="https://www.experts-exchange.com/members/Jazz-MarieKaur.html" rel="ugc">Jazz Marie Kaur</a> is the only person to have suggested the faulty hardware.
</div>


1632750121500.png

<div>
<div class="content wysiwyg-content fr-view">
<p>An issue happening that I cannot seem to correct.<br>A user of mine brings in his 8Gb Dell Latitude 5500 Windows 10 laptop that freezes some time after logging on to the OS ... I found out that his system has 100% disk usage (most probably) causing the freeze</p><p><br></p><p>Steps taken:</p><p>* I've installed all updates</p><p>* Malwarebytes scan turns up blank<br>* Dell has replaced the motherboard. (I know ...)<br>* I've disabled the Sysmain (Prefetch) service</p><p>* Ive disabled the Windows update service</p><p>* I've reset the virtual memory to manual: 2Gb &lt;&gt; 16Gb </p><p><br></p><p>After these steps, I can log on and keep the box alive - but only if I don't do anything on it. As soon as I open the control panel, disk usage goes to 100% and the system becomes unusable. Hard reboot necessary to start again.<br><br>Does anyone have additional ideas?<br>Thanks! Michael.</p>
</div>
</div>



An issue happening that I cannot seem to correct.
A user of mine brings in his 8Gb Dell Latitude 5500 Windows 10 laptop that freezes some time after logging on to the OS ... I found out that his system has 100% disk usage (most probably) causing the freeze
Steps taken:
* I've installed all updates
* Malwarebytes scan turns up blank
* Dell has replaced the motherboard. (I know ...)
* I've disabled the Sysmain (Prefetch) service
* Ive disabled the Windows update service
* I've reset the virtual memory to manual: 2Gb <> 16Gb
After these steps, I can log on and keep the box alive - but only if I don't do anything on it. As soon as I open the control panel, disk usage goes to 100% and the system becomes unusable. Hard reboot necessary to start again.
Does anyone have additional ideas?
Thanks! Michael.

100% disk usage system freeze

Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.

Dell

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.