troubleshooting Question

Macbook Air A1466 locked in Remote Management (MDM)

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George MorrisFlag for United States of America asked on
Operating SystemsInstallation
7 Comments2 Solutions13 ViewsLast Modified:

A client in desperation dropped off a Macbook Air A1466 he purchased off Amazon, the seller assured him the unit is legit, however he failed to notice the Remote Management (MDM) from the company he purchased it from was still intact and active. I partitioned, erased the SSD several times, reinstalled Mac OS but at the end of each installation the Remote Management kept asking for credentials which the seller of course cannot get. I've watched YouTube videos but cannot get enough information to resolve this issue. Please can you help, (The unit is needed ASAP for online classes)


Thanks, George 

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