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Jason JohanknechtFlag for United States of America asked on

Problem printing a specific DOCX file, but not when printing a single page.

One specific Word docx file will not print.  Only this one document, which came from a user outside the network and was edited.  Can print any single page successfully, but not the entire 4 pages or a range.  Doesn't matter what printer it is sent to.  Office 2019 Home & Business.  Word will stop responding and the printer queue will show spooling for quite some time and then the printer will beep and the print job disappears without printing.  No error messages are displayed or events logged.  At the top of Word document this file will add (Last saved by user), but no other documents on this computer say the same thing.  If I save as, the problem follows.  File permissions were verified, and all other documents in the folder print fine.

Printers and ScannersMicrosoft WordNetworking

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John Korchok

8/22/2022 - Mon
Hello There

Recreate the Word file. Create a new Word document and paste the content of the original document.
John Korchok

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