We have several hundred PCs, Laptops in our fleet. We often get users that put in a ticket complaining of slow devices..
"takes 10 minutes to boot up"
"everything just spins for 20 minutes at 5:00PM everyday"
"this computer is so slow"
I am trying to create a checklist to provide my support tech detailing everything that needs to be done REMOTELY to assist these folks and get there PCs moving a little better... (i.e. delete unused printers, perform Windows updates, etc..) We have complete remote admin access to all devices.
Any help with a detailed list to 'REFURB' these PCs and get them running smoother would be MUCH APPRECIATED. Software/tool recommendations as well. Again, none of these devices are on hand - so can't perform any physical remediation.