troubleshooting Question

Outlook doesn't start after update from 2016 to 365

Avatar of strivoli
strivoliFlag for Italy asked on
Microsoft OfficeOutlookMicrosoft 365PC
2 Comments1 Solution8 ViewsLast Modified:

Outlook doesn't start on a PC with User with Roaming Profile after I've updated Office from 2016 to 365. Outlook 2016 was working fine but I needed to update the PC to 365. Other Office Applications such as Word and Excel work fine but Outlook not. The Icon is the Generic White Icon and when I try to start nothing happens and no message is displayed. I've already promoted the User to Admin, Repaired Office, Remove/Reinstalled. Suggestions?

P.S.: Exchange still On Prem.

Hello ThereSystem Administrator
Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros