troubleshooting Question

Outlook doesn't start after update from 2016 to 365

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strivoliFlag for Italy asked on
Microsoft OfficeOutlookMicrosoft 365PC
2 Comments1 Solution8 ViewsLast Modified:

Outlook doesn't start on a PC with User with Roaming Profile after I've updated Office from 2016 to 365. Outlook 2016 was working fine but I needed to update the PC to 365. Other Office Applications such as Word and Excel work fine but Outlook not. The Icon is the Generic White Icon and when I try to start nothing happens and no message is displayed. I've already promoted the User to Admin, Repaired Office, Remove/Reinstalled. Suggestions?

P.S.: Exchange still On Prem.

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