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strivoliFlag for Italy asked on

APC UPS "Authentication Phrase"

I've installed APC PowerChute and during config phase it ask for the "Authentication Phrase" of my "Smart-UPS 5000". I can't find that Phrase so I thought it could be because of the "Smart-UPS 5000" Firmware which is "657.19.I" but I can't find a newer version. I'm stuck. Please either:

  • Where can I find (or set) the Phrase on my UPS? Or,
  • Where can I find a newer (if there's any) Firmware for my UPS?


P.S.: the UPS it's a SUA5000RMI5U.

VMware* ups

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Last Comment

8/22/2022 - Mon

Have you tried “APC ASI auth phrase” (without the quotes).
David Johnson, CD

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The Phrase "admin user phrase" worked. Thanks for the further details.
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