<div>
First look in the event logs to see if Windows is logging any errors that might be helpful.<br />
<br />
When the problem occurs, check to see what the default printer is and whether it is available.<br />
<br />
Check the spool settings for the default printer and if &quot;start printing immediately&quot; is set, change it to &quot;print after job is complete.&quot;
</div>


<div>
Here's a couple from Administrative Events:<br><br>The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\CNLB0MUI_D516C.DLL, error code 0x7E. See the event user data for context information.<br><br>Group Policy was unable to add per computer connection \\server\Printer11. Error code 0x3EB. This can occur if the name of the printer connection is incorrect, or if the print spooler cannot contact the print server.<br><br>Driver install failed, result=0x8024500C for devnode 'SWD\PRINTENUM\{A51E4EF1-005C-4DFE-BFE2-C6F91EC9717B}'<br><br>and from - Microsoft - windows - print service - admin:<br><br>Group Policy was unable to add per computer connection \\server\Printer1. Error code 0x6. This can occur if the name of the printer connection is incorrect, or if the print spooler cannot contact the print server.<br><br>
</div>


CHI-LTD

<div>
I would agree that it is driver related from what i have seen. &nbsp;I eventually removed the printers from the GPO that was applying to this RDS box which made no difference (the plan was to use RDP redirect). &nbsp;Eventually we restored from backup which is currently working.<br>Worryingly i still see some printers applying to the RDS server for users (along with redirected ones) but Admins are not seeing these, and just the redirected printers.<br><br>
</div>


<div>
<div class="content wysiwyg-content fr-view">
<p>Hi</p><p><br></p><p>We are having issues with a 2016 RDS box that office apps (specifically word) fail to load. &nbsp;We are seeing the print spooler service causing this as when we stop it word loads.</p><p><br></p><p>We also had printers failing to map via GPO recently so we think both are related. &nbsp;I managed to get the print driver issue working by copying C:\Windows\System32\spool\DRIVERS from a working RDS server to this one.</p><p><br></p><p>Ideas?</p><p><br></p><p><br></p><p><br></p>
</div>
</div>



Hi
We are having issues with a 2016 RDS box that office apps (specifically word) fail to load.  We are seeing the print spooler service causing this as when we stop it word loads.
We also had printers failing to map via GPO recently so we think both are related.  I managed to get the print driver issue working by copying C:\Windows\System32\spool\DRIVERS from a working RDS server to this one.
Ideas?

Print spooler affecting Word

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.

Microsoft Word

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

Remote Access

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.