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mortrauFlag for United States of America asked on

deleted folder recovery in windows 10

with no warning most personal directories disappeared from Windows 10. No backup existed on portable nor did they appear in recycle bin. what is a recommended commercial file recovery program that is not a scam?

Windows 10

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David Johnson, CD

8/22/2022 - Mon
Scott Silva

Did you check for malware? Because sudden loss of files is usually a sign of infection...
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rindi

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ASKER
mortrau

Unfortunately it is on a Surface Pro 7 and have been on the road for a month without a portable backup so no real way to pull the HD ): 
ASKER
mortrau

Scott - sorry I missed your comment, but yes, I did run AV detailed scan and Bitdefender found nothing nor did Microsoft Defender. Malware was my first thought but never have seen any flag that this occurred nor any popup asking for $$$
 
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William Peck
Scott Silva

You will need a bootable winPE system on a USB drive with a recovery solution on it...
Here is one...
https://www.easeus.com/resource/bootable-data-recovery-software.html
And another
https://www.boot-disk.com/index.html
You will need to create any of this on a different PC or you risk over writing any data you want to recover.
For the future, if you create a gmail account you get 15 GB of cloud storage for backups...


Peter Hutchison

You could download a copy of Recuva from https://filehippo.com/download_recuva-portable/  and extract and put the files on a USB drive and run that to undelete files/folders from the HD.

David Johnson, CD

to recover you files you will need a NEW disk (external) to recover the files to and only when you are done you can put them back onto the existing disk


you wouldn't be using a temporary profile would you? check c:\users or run
echo %userprofile% from a cmd prompt
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