asked on Unable to connect to SCCM to ServiceNow via Plugin
Hello,
Asking any ServiceNow Experts with knowledge of ServiceNow plugins. I'm trying to enable the Microsoft SCCM 2016 integration into ServiceNow for asset management within ServiceNow.
We have setup the MID server per installation instructions and ServiceNow shows that we connectivity and we are all green. We filled in all the SCCM setup integration fields and confirmed that database connections credentials are valid.
We are getting an error message that the "MID server did not respond within 300 seconds" Screenshot attached.
Has anyone run into this error message with ServiceNow?
SCCMMicrosoftInstallation* ticketing tools
Last Comment
Urie Guerrier
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Typically you'll find similar reports in ServiceNow's community center, this was the closest case I came across mentioning to examine the port further 1433:
- https://community.servicenow.com/community?id=community_question&sys_id=11dea8f8db3e10106621d9d9689619e2
Otherwise, it may be worth raising a case to ServiceNow directly if it's not the port