troubleshooting Question

Why sent mails not stored in the Send folder for MS Exchange server 2013?

Avatar of SooHow Cheng
SooHow ChengFlag for Singapore asked on
ExchangeOutlook
5 Comments1 Solution15 ViewsLast Modified:

This is using ms exchange 2013. A user reported that he sent 2 mails this morning. The emails were sent out and the recipient was received. However, the user can find these 2 sent mails in the "sent" folder of his MS Outlook. 

We already checked that these 2 emails not dropping in his "sent" folder in owa as well. What could be the reason why mails can't find in the sent folder? 


Thanks,

ASKER CERTIFIED SOLUTION
Dr. KlahnPrincipal Software Engineer

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