troubleshooting Question

How to fix white screen of death in Windows 10 desktop

Avatar of sheana11
sheana11Flag for United States of America asked on
DesktopsWindows OSWindows 10
9 Comments1 Solution18 ViewsLast Modified:

My windows 10 computer was OK when I left it, but I came back to nothing but a white screen. I disconnected any USB devices, and hard booted, but still nothing but white screen. I did the hard boot about 3 times.

It's strange because regular boot up takes a little bit of time, but this white screen seems to appear almost as soon as I press the button to power on.
Is there anything I can do to remedy this?

I have some files on the computer that I would like to access...if all else fails, will I be able to remove the hard drive and use something that will allow me read its contents? 

Thanks in advance.

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