I recently setup an Eero mesh network replacing a single Wifi router at a home with a small office. My client has a Ricoh MP C4504 that I had previouly had it setup to scan to each PC using the UNC path in the Ricoh address book. This worked without error until I replaced the router with the Eero mesh network.
What I have tried:
>Made sure each computer is set to a Private network
>Rebooting the Eero
>Rebooting the printer
>Rebooting all the PCs
>Removing the trial security software from the Eero account
*Each computer has a user called 'Scanner' with a unique password that is used in the Ricoh address book to validate the connection when the scan is processed to the shared 'Scan' folder
>I changed the password on each computer and updated it in the Ricoh address book
*I found I can successfully scan if I change the path to Scan folder from the UNC to the IP address of the computer in the Address book of the Ricoh. The problem is all the computers are laptops.
Any suggestions to fix?