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Frank KavanaghFlag for United States of America

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Why does my HP Envy Pro 6400 go offline?

My HP Envy Pro 6400 goes offline frequently.   In order to use it, I have to rest it to factory settings, then reconnect it wirelessly.   Is there some setting that prevents it going offline?   I am using Windows 10 Pro 64-bit and an Asus wireless router.   My other HP printer, Laserjet Pro M118dw does not have this problem.

* hp printerWireless Networking* ASUS

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Andrew Porter
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Wireless Networking
Wireless Networking

Wireless networking is anything related to the transfer of data between two (or more) devices without the use of a physical connection, ranging from getting advice on a new Bluetooth headset to configuring sophisticated enterprise level networks.

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