Avatar of Frank Kavanagh
Frank Kavanagh
Flag for United States of America asked on

Why does my HP Envy Pro 6400 go offline?

My HP Envy Pro 6400 goes offline frequently.   In order to use it, I have to rest it to factory settings, then reconnect it wirelessly.   Is there some setting that prevents it going offline?   I am using Windows 10 Pro 64-bit and an Asus wireless router.   My other HP printer, Laserjet Pro M118dw does not have this problem.

* hp printerWireless Networking* ASUS

Avatar of undefined
Last Comment
Andrew Porter

8/22/2022 - Mon
Andrew Porter

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck