Avatar of sbalawajder
sbalawajder
 asked on

File Explorer not opening

In the office, there has been a problem with our Windows 10 machines. It seems that File Explorer is not opening. When a user clicks on the icon, it just blacks out the screen and nothing happens. I have tried running windows updates but to no avail? Has anyone else had this problem?


Microsoft OfficeWindows OSWindows 10

Avatar of undefined
Last Comment
Seth Simmons

8/22/2022 - Mon
Andrew Porter

Using the Windows key + Ctrl + Shift + B keyboard shortcut can restart the video driver and refresh the connection with the monitor.

Give this a try.
serialband

dism /online /cleanup-image /checkhealth
If there's errors
dism /online /cleanup-image /restorehealth

then run
sfc /scannow


ASKER CERTIFIED SOLUTION
sbalawajder

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Seth Simmons

No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: 'sbalawajder' (https:#a43348512)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
Experts-Exchange Cleanup Volunteer
Your help has saved me hundreds of hours of internet surfing.
fblack61