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File Explorer not opening

In the office, there has been a problem with our Windows 10 machines. It seems that File Explorer is not opening. When a user clicks on the icon, it just blacks out the screen and nothing happens. I have tried running windows updates but to no avail? Has anyone else had this problem?

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Andrew Porter
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Using the Windows key + Ctrl + Shift + B keyboard shortcut can restart the video driver and refresh the connection with the monitor.

Give this a try.
dism /online /cleanup-image /checkhealth
If there's errors
dism /online /cleanup-image /restorehealth

then run
sfc /scannow

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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: 'sbalawajder' (https:#a43348512)

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