I have a Windows 10 computer (named "TM1") that fails to start. This afternoon, this computer was not responsive to mouse clicks on the desktop screen, so I had not choice but to power off the computer. When I powered it on, it failed to take me to the logon screen.
I tried a few things - automatic startup repair, safe mode start ..., but no luck so far.
I think that the hard drive is ok and in the worst senario, I can get the data files off the hard drive, but this computer has a business software that is difficult to re-install, so if possible, I would love to get current "corrupted OS" fixed so that I can get to the login screen. Then I can think about cloning current HD to a new HD.
On this computer, I had set up Windows Backup on an external USB HD and I can see that backup has been running until this morning. So this is a good news.
Is there anyway that I can fix this OS utilizing the backup informtion from the external USB HD?
I do have a generic WIndows 10 DVD on hand as well.
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