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tjieFlag for United States of America asked on

Handsfree headset (Jabra) on Polycom Desk Phone

Hi,
I am still confused with AV things.
 
I have Polycom Desk Phone (VVX 410)
I am using Jabra Headset (handsfree or wireless headset).
 
I setup the headset at the Polycom Desk Phone as the followings:
1) Go to Setting > Advanced > Password “456” > Administration Settings > Handsfree Setting > then, I ENABLE it.
2) Go to Setting > Basic > Preferences> Headset > Hook Switch Mode > I select “Jabra”
 
I am using the Microsoft Team and Zoom Phone for communication per video and audio.
 
The Problem: When I go to Setting either to M-team or Zoom Phone, I did not see the OPTION to select for Jabra.
I rebooted my Polycom VVX 410 Desk Phone already, but it does not help. It is still not giving me the option to select the Jabra handsfree headset.
 
Somebody can explain a little bit Why for the solution.
 
Thanks,

Tjie

Microsoft* polycom* HeadsetWireless NetworkingWireless Hardware

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Last Comment
Carl Kitching

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Carl Kitching

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