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brothertruffle880Flag for United States of America

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Windows 7 cold boot Keeps Hanging at "Configuring Windows updates" 35%

When I boot up my PC I keep getting "Configuring Windows updates" 35%.

It seems to be hung.

How do I fix this.

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I shut down and rebooted numerous times.  And it always reboots to the same 35% screen!

Even in safe mode

Even in safe mode with networking.

Finally, to all of you who are going to tell me to upgrade to Windows 10 or 11.

  I can't.  This is a company pc.

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William Fulks
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Try letting it run overnight. If it's an older computer with a mechanical drive (as opposed to SSD) then it might just be very slow. Restarting it while the update is running doesn't help, either.
I'd also suggest to just wait. But when you say "it's a company PC", then you should talk to the IT Bosses of that company. Companies should be particularly sensitive when it comes to security, & Windoze 7 is just no longer secure, as it isn't supported by M$ anymore. If the company won't upgrade, that company is at higher risk of getting compromised, which will probably cost it much more than upgrading the OS.

You will probably be limited to Windoze 10 though, for Windoze 11 you need new hardware which your PC probably won't fulfil. As Windoze 10 will only be supported until 2025, you will then have to get new PC's...
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Dr. Klahn

Is this a cold boot from a new install?

If so, don't connect the system to the network and disable Update on the first reboot.  Then make a full system backup.  At this point you can start to address the problem and still get back to where you are now.

There are so many Updates for W7 that it is not prudent to allow Windows to apply them automatically.  Disable automatic updates, select manual updates and "Let me choose which ones to apply."  Then reboot and connect the network.

Apply no more than 8 Updates at a time, starting with the oldest ones.  Then reboot and make another full backup.  This means about 12 reboots and backups.  It is tedious but it is the only way I have found that will bring up a W7 system reliably.

If this is not a cold boot from a new install:

Restore the system from the most recent full backup.  Unplug the network cable or get out of range of the Wi-Fi router.  Disable Windows Update.  Reboot.  There have been no updates for Windows 7 over the last two years worth installing except for Windows Defender, and if you have an antivirus you might as well disable Defender and Update both.
it should help if you post the pc model + some basic specs : ram + disk model(look in device manager)  + free space
At some point, when the thing says, "Do not turn off your computer" it is reasonable to wait.
The issue at hand is the updates have installed either as part of the prior reboot/shutdown and is trying to finalize the changes...

Are you trying to roll it back?
The several Attempts to not listen to the advice displayed on the screen, the outcome might be...

Let it complete its thing. or get an SSD as it seems that the system is using a hard drive. clone the disk outside this system to the SSD.
and see if it speeds through the SSD bootup and completes the task.

When the updates applied prior to the reboot, the finalizing of the update is in.
When it boots up, it goes through. just because you hard powered it off, does not change that upon boot it resumes what it was prevented from completing. Luckily for you thus far, it does not appear to be totally screwed up.

It might be that it is running into an issue at the 35% mark and tries to roll back, but you keep powering it off preventing either the finalization of the update process or roll back of the updates.
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Wait. It might take some time, more than one or two hours. I would wait 5 hours at most, then I would disconnect it from the network and reboot.
If this is a company device, you should discuss it with the IT department.

and post some specs of the pc - model, ram, disk model + free space