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Eduardo Fuerte
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Could you point a way to configure codepage at an received email by using Outlook365?

Hi Experts


Could you point a way to configure codepage at an received email by using Outlook365?


Specifically to UTF-8


Thanks in advance.

OutlookMicrosoft 365

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Eduardo Fuerte

8/22/2022 - Mon
David Favor

Unsure exactly what this means.

You'll first define what "codepage" might mean.

And... only an MTA can receive an email, so whatever you're trying to accomplish must first have the message received by your MTA... then take whatever action "configure codepage" might mean.
DEMAN-BARCELO (MVP) Thierry

Hi,

you can change/configure the code-page used by messages that you send:

- In Office 365 (When defining the " default" or remote domains)
- in your client Outlook  (in Options/Advanced options/International options)

But, the messages that you will receive, are and have to be configured by your senders (and/or external mailing system).
You have no direct control on their format, but Outlook/Exchange should adapt automatically the display according to your codepage.

The main configuration choice in Outlook is HTML, Plain text or Rich Text file.
Eduardo Fuerte

ASKER
Hi

Here an example of e-mail received with inadequated codepage.
I have do change it previously to reply it.
I used to do it easily at previous (not very recent) Outlook versions, by simply changing codepage of the received email.

@Thierry
I don't know if I correctly followed your suggestion, I get no changes.
img007
Your help has saved me hundreds of hours of internet surfing.
fblack61
DEMAN-BARCELO (MVP) Thierry

It was no change to do.

You must ask the sender to change its configuration to receive a message directly with the UTF8 format.

Usually, the errors of format/chars when displaying messages are coming from some mailing systems as Lotus, Linux that have a specific configuration, or when the messages cross some bad SMTP gateways that remove the 8th bit of chars (Chars with accents).
Eduardo Fuerte

ASKER
In the past I had received a lot of emails with codepage uncorrect and had corrected its text when using an old version of Outlook... for sure.
There was an option at menu to change codepage.

I found this link that resends what I meant...
ASKER CERTIFIED SOLUTION
DEMAN-BARCELO (MVP) Thierry

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Eduardo Fuerte

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@Thierry

Thank you!
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