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mcrmg
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Monitor issue

Hi,


We have an XPS 8930 in the office that is acting strangely.  There are two monitors on this PC. One is VGA, the other is via DVI. When it restarts, the DVI one would go out, I need to unplug and plug it back it, then the monitor would show. I changed the cable. but still the same. Any ideas? thanks

Hardware

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Kimputer

8/22/2022 - Mon
Kimputer

As you're not sure if it's the PC (or rather graphics card) causing this, or the monitor, do you have a spare DVI monitor to test with. If it reacts the same, it's the PC problem, if it's solved, it's the monitor problem.
mcrmg

ASKER
I forgot to mention, I did change another monitor and it is the same. thanks
rindi

There are several things that could cause this. It could be your video card. Or the display itself. I have a similar issue on one of my displays, when rebooting it first doesn't show anything, & I have to power it off for one or two minutes, then when I power it on again, everything is fine. As I can live with this for the moment I haven't yet taken it apart to see if I can find any defect.

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Kimputer

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