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vmich
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Issue when users password expires with logging into rdp session to rd gateway

We have a very strange issue going on with users and their passwords when they expire.

The users connect to an RD gateway for their work. Their passwords are set to to expire every 90 days. When they do, they change their password and then they cannot login to the rdp session. It keeps coming back to the login box like it their password or id are wrong.

We have changed their passwords on the DC and had it set for them to change it once they get logged in, but they cant seem to login.

Any thought here on why when I go into AD and change thier password, their still not bale to get in?




* rd gatewayRemote AccessMicrosoft Server OSActive Directory

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Qlemo

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
David Johnson, CD

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kevinhsieh

How are they changing their password? You can't login and change password via RDP/RD Gateway once it has expired, in my experience.
Qlemo

I agree it sounds like a replication issue.
I would use an (test) account without expired password, RDP in and change the password, then try to login again with the old password. Or do other AD changes and see if they stick for the session when logging in again.
If you skip the gateway (which only works from LAN of course), and just RDP,  are the account  changes working?

If it is a replication lag issue, the new passwords might work meanwhile.
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