asked on
Outlook Error
Hi,
I have an error when trying to open Outlook. I have several email accounts along with one gmail account. I tried Safe Mode, Quick Repair, Online Repair, Microsoft Support and Recovery Assistant. But none of that was helpful.
The only thing that I have not tried is repairing mailboxes using SCANPST.
How do I know which account is causing this problem?
Do I run SCANPST on all OST files?
What suggestions do you have?
I have created a new Outlook profile for all other email accounts except GMAIL account becuase I don't have password for it.
That is the reaon why I am interested in seeing Outlook open in the original profile.
Thanks.
ASKER
ASKER
renaming these ost files one file at a time is the way to go?
ASKER
It worked.
I just picked a very first OST file in C:\Users\%username%\AppData\Local\Microsoft\Outlook folder, renamed it to xxx_old.ost like you suggested and started Outlook.
Thank you for your insight!
ASKER
I also advise clients to look at large email messages (ones with attachments) and see if they really need to be kept in email. Most of the time the attachments have been saved elsewhere. If so, the message likely can be safely deleted.
ASKER
Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.
TRUSTED BY
