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“Not Responding” message while Word hangs while opening & editing Windows Word docs

A Windows 10 user is having intermittent issues while opening Word documents stored within OneDrive where Word will say “Not Responding” for several seconds until the document is finally opened. I believe this is being caused by the fact that these documents are stored within the cloud & Carol is working from home where her internet connection is slower.
 
This “Not Responding” message will also appear while making changes to longer Word documents.
 
I have repaired Office, cleared temporary files, & repaired corrupt OS files using the sfc command.
 
What can be done to address and fix these issues? Does anyone know of any other fixes for these issues?

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John Korchok
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That's a message that Word displays when a process is taking longer than expected. It's not a bug. A faster computer or a faster Internet connection should fix them.
what kind of internet connection and speed do you have?

TestMy.net Upload Speed Test 
it should also help if you post some specs of the pc you use  : model, installed ram, disk model (HDD or SSD)
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Jackie Man
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