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Long delay with emails downloading

A Windows 10 Office 365 user with a large Inbox has reported an issue where emails that are sent appear right away on her iPhone but then these emails take several hours until they appear within the Inbox on her computer.


What can be done to fix this issue so that the emails will populate in her Inbox right away without a long delay?

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Dr. Klahn

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ASKER

Unfortunately, that is the way that the user uses Outlook and she gets a lot of emails.

What can be done to improve or speed up this situation?
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What are the steps to enable the online archive?
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