I am setting up a new LENOVO 82H9 IdeaPad 3 17ITL6 running Windows 10 at current level. A Belarc Advisor profile for the machine is below.
It takes 2 minutes 12 seconds to boot from when I push the on/off button to when I can put in a user password that takes me to the desktop. Otherwise it's two plus minutes of that little circle going around. This seems excessive even for the older 1TB mechanical sata drive the computer came with.
Secondly, whenever I boot from a usb drive, whatever program I use cannot locate any other drives in the computer. For instance, if I boot from partition master or an Acronis boot flash drive or even a Windows creator's update, none of these programs see any other drive except the flash drive it booted from.
I sent the laptop back to the Lenovo depot with explicit instructions about what needed to be fixed. They sent it back and nothing is different. I need a reality check. Even with a mechanical hard drive it should take less than 2 minutes and 12 seconds to boot up. Secondly, I should be able to boot from a flash drive and find other drives that show up in the bios as being there. Agreed?
I would appreciate your opinions because I will be calling up Lenovo support shortly to give them a piece of my mind. I have a client waiting for this computer, I sent it into their depot and I don't think they worked on it at all.
Thanks,
Alan
Personal Home Use Only
Operating System
Windows 10 Home (x64) Version 21H1 (build 19043.1348)
Install Language: English (United States)
System Locale: English (United States)
Installed: 11/15/2021 9:08:24 PM
Servicing Branch: Current Branch (CB)
Boot Mode: UEFI with
Secure Boot disabled
System Model
LENOVO 82H9 IdeaPad 3 17ITL6
System Serial Number: PF322973
Chassis Serial Number: PF322973
Enclosure Type: Notebook
Processor a
3.00 gigahertz Intel 11th Gen Core i3-1115G4
160 kilobyte primary memory cache
2560 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (2 total)
Hyper-threaded (4 total)
Main Circuit Board b
Board: LENOVO SDK0K17763 WIN
Serial Number: PF322973
Bus Clock: 100 megahertz
UEFI: LENOVO GGCN17WW 12/03/2020
Drives
998.87 Gigabytes Usable Hard Drive Capacity
970.68 Gigabytes Hard Drive Free Space
TOSHIBA MQ04ABF100 [Hard drive] (1000.20 GB) -- drive 0, s/n 616ZTRVYT, rev JU0A2E,
SMART Status: Healthy
Memory Modules c,d
7992 Megabytes Usable Installed Memory
Slot 'Controller0-ChannelA-DIMM0' has 4096 MB (serial number 202A2E35)
Slot 'Controller1-ChannelA' has 4096 MB
Local Drive Volumes
‡ Suspended volume encryption.
Network Drives
None detected
Users (mouse over user name for details)
X Marks a disabled account; L Marks a locked account
Display
Intel(R) UHD Graphics [Display adapter]
Generic PnP Monitor (17.1"vis, September 2019)
Bus Adapters
Intel RST VMD Controller 9A0B
Intel RST VMD Managed Controller 09AB
Microsoft Storage Spaces Controller
Intel(R) USB 3.10 eXtensible Host Controller - 1.20 (Microsoft) (2x)
Multimedia
Intel® Smart Sound Technology for Digital Microphones
Realtek(R) Audio
Group Policies
None detected
Other Devices
Microphone Array (Intel® Smart Sound Technology for Digital Microphones)
Speakers (Realtek(R) Audio)
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Goodix fingerprint
Intel(R) Wireless Bluetooth(R)
Integrated Camera
HID-compliant touch pad
HID-compliant vendor-defined device
Microsoft Input Configuration Device
Standard PS/2 Keyboard
HID-compliant mouse
USB OPTICAL MOUSE
Trusted Platform Module 2.0
Camera DFU Device
USB Storage Use in past 30 Days
Hosted Virtual Machines
None detected
Personal Home Use Only
The invisibility is not Lenovos fault. Check whether drive encryption is in use, that would explain it.