Reality check on new Lenovo LENOVO 82H9 IdeaPad 3 17ITL6
asked on I am setting up a new LENOVO 82H9 IdeaPad 3 17ITL6 running Windows 10 at current level. A Belarc Advisor profile for the machine is below.
It takes 2 minutes 12 seconds to boot from when I push the on/off button to when I can put in a user password that takes me to the desktop. Otherwise it's two plus minutes of that little circle going around. This seems excessive even for the older 1TB mechanical sata drive the computer came with.
Secondly, whenever I boot from a usb drive, whatever program I use cannot locate any other drives in the computer. For instance, if I boot from partition master or an Acronis boot flash drive or even a Windows creator's update, none of these programs see any other drive except the flash drive it booted from.
I sent the laptop back to the Lenovo depot with explicit instructions about what needed to be fixed. They sent it back and nothing is different. I need a reality check. Even with a mechanical hard drive it should take less than 2 minutes and 12 seconds to boot up. Secondly, I should be able to boot from a flash drive and find other drives that show up in the bios as being there. Agreed?
I would appreciate your opinions because I will be calling up Lenovo support shortly to give them a piece of my mind. I have a client waiting for this computer, I sent it into their depot and I don't think they worked on it at all.
Thanks,
Alan
| Profile Date: | Wednesday, December 8, 2021 8:04:15 AM |
|---|---|
| Advisor Version: | 11.1 |
| Windows Logon: | owner |
Operating System
Install Language: English (United States)
System Locale: English (United States)
Installed: 11/15/2021 9:08:24 PM
Servicing Branch: Current Branch (CB)
Boot Mode: UEFI with Secure Boot disabled
System Model
System Serial Number: PF322973
Chassis Serial Number: PF322973
Enclosure Type: Notebook
Processor a
160 kilobyte primary memory cache
2560 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (2 total)
Hyper-threaded (4 total)
Main Circuit Board b
Serial Number: PF322973
Bus Clock: 100 megahertz
UEFI: LENOVO GGCN17WW 12/03/2020
Drives
970.68 Gigabytes Hard Drive Free Space
TOSHIBA MQ04ABF100 [Hard drive] (1000.20 GB) -- drive 0, s/n 616ZTRVYT, rev JU0A2E, SMART Status: Healthy
Memory Modules c,d
Slot 'Controller0-ChannelA-DIMM0' has 4096 MB (serial number 202A2E35)
Slot 'Controller1-ChannelA' has 4096 MB
Local Drive Volumes
| c: (NTFS on drive 0) | 998.87 GB | 970.68 GB free | BitLocker‡ |
Network Drives
Users (mouse over user name for details)
| local system accounts | |||
|---|---|---|---|
| local user accounts | last logon | ||
| owner | 12/8/2021 7:55:13 AM | (admin) | |
| X | Administrator | never | (admin) |
| X | DefaultAccount | never | |
| X | Guest | never | |
| X | WDAGUtilityAccount | never |
Printers
| Microsoft Print To PDF | on PORTPROMPT: |
| Microsoft Shared Fax Driver | on SHRFAX: |
| Microsoft XPS Document Writer v4 | on PORTPROMPT: |
Controllers
Display
Generic PnP Monitor (17.1"vis, September 2019)
Bus Adapters
Intel RST VMD Managed Controller 09AB
Microsoft Storage Spaces Controller
Intel(R) USB 3.10 eXtensible Host Controller - 1.20 (Microsoft) (2x)
Multimedia
Realtek(R) Audio
Virus Protection
| Windows Defender Version 4.18.2110.6 |
| Scan Engine Version 1.1.18700.4 |
| Virus Definitions Version 12/8/2021 Rev 1.353.2277.0 |
| Last Disk Scan on Tuesday, December 7, 2021 1:46:29 PM |
| Realtime File Scanning On |
Group Policies
Communications
| ↓ Bluetooth Device (Personal Area Network) | ||
| Status: | Cable unplugged | |
| Dhcp Server: | none responded | |
| Physical Address: | A0:E7:0B:57:81:B2 | |
| Connection Speed: | 3 Mbps | |
| ↑ Intel(R) Wi-Fi 6 AX201 160MHz | ||
| primary | Auto IP Address: | 192.168.50.127 / 24 |
| Gateway: | 192.168.50.1 | |
| Dhcp Server: | 192.168.50.1 | |
| Physical Address: | A0:E7:0B:57:81:AE | |
| Connection Speed: | 867 Mbps | |
| ↓ Microsoft Wi-Fi Direct Virtual Adapter | ||
| Status: | Not connected to a network | |
| Dhcp Server: | none responded | |
| Physical Address: | A0:E7:0B:57:81:AF | |
| ↓ Microsoft Wi-Fi Direct Virtual Adapter #2 | ||
| Status: | Not connected to a network | |
| Dhcp Server: | none responded | |
| Physical Address: | A2:E7:0B:57:81:AE | |
| Networking Dns Server: | 192.168.50.1 | |
Other Devices
Speakers (Realtek(R) Audio)
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Goodix fingerprint
Intel(R) Wireless Bluetooth(R)
Integrated Camera
HID-compliant touch pad
HID-compliant vendor-defined device
Microsoft Input Configuration Device
Standard PS/2 Keyboard
HID-compliant mouse
USB OPTICAL MOUSE
Trusted Platform Module 2.0
Camera DFU Device
USB Storage Use in past 30 Days
| Device (mouse over for details) | Last Used |
|---|---|
| ADATA USB Flash Drive, s/n 273062104023001C, rev 1100 | 12/8/2021 7:48:09 AM |
| ADATA USB Flash Drive, s/n 15C1701250380077, rev 1.00 | 12/5/2021 12:23:19 PM |
| Innostor Innostor, s/n 124455012767287, rev 1.00 | 11/26/2021 9:03:38 AM |
| ADATA USB Flash Drive, s/n 273062106008000F, rev 1100 | 11/16/2021 2:18:39 PM |
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