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Charmaine Powers
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Redundancy Error

I moved my Desktop, Documents, Downloads, Photos from the C: drive to live on my D drive - My Western Digitial 2 gb 3.5" SATA D drive got a "Data Error Cyclic Redundancy Error" after 6 months of use and I am not able to retrieve my data.  

1) Would like to make the C drive go back to looking for those folders on the C (I guess "reformat"?)

2) Is there any hardware forums here that can address "Data Error Cyclic Redundancy Error" on a WD?  


I have not had very many problems with WD in the 30 yrs I have been working on a PC, and WD said they would replace it, however, I would really like to - retrieve my data, know what happened, know if and how I moved my Folders to the D drive was correct.


Any help is sure appreciated!

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Kent Olsen

8/22/2022 - Mon
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Kent Olsen

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David Johnson, CD

obvious you don't have backups of your data. Everything on earth has a time limit before it fails. You have to plan for this in advance.
A data recovery tool i.e. Runtime Get Data Back might be able to get some of the files back. Otherwise you are looking at an expensive data recovery operation
Charmaine Powers

ASKER
Thanks to both of you for your replies.  This drive is only 6 months old....I have rarely had issues with a WD hard drive either and find it odd that I encountered this.   Fortunately, the data is backed up to August - so I am missing only 3 months worth of data (still would love to retrieve it!)   In the meantime, WD did say they would replace the drive.   I will try Runtime Get Data Back and see if it works.  

I will let you know what happens with the recovery process.....stay tuned!
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Kent Olsen

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Charmaine Powers

ASKER
Thank you all for your contributions.  I think something "marginal" occurred in that the 2.5 WD SATA was sitting in a bay but was not screwed down....and I will change out the SATA connector.  I will also check with DELL, since it is under warranty.  Many thanks again!  Have a very Merry Christmas!
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rwheeler23
Kent Olsen

Dell sent you a computer where the components were not secured in the case?

Yeah -- I'd have a few choice words for Dell, too.  :)

Charmaine Powers

ASKER
Unfortunately, that was my error...I set the 2.5 on a top bay and did not secure it - I thought it would be ok since the tower would not be moved....my error.  I take responsibility for that dumb luck.  Learn.  The computer came with a nvme drive and I added the 2 tb WD 2.5 sata. I really did think it would that dangerous...(I never lost a WD drive (I don't think) in the past 25 years I have been working on pc parts).  Well....just getting lazy in my ways....Thanks for you input !
Kent Olsen

You might try changing out the SATA cable and inspecting the pins on both the drive's and motherboard's SATA connector.  If the drive "shifted" when the server was moved it could have pulled a connector on the cable or bent a pin.


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