Avatar of SooHow Cheng
SooHow Cheng
Flag for Singapore asked on

Why this shared mailbox is so slow opened in ms outlook?

This is using MS Exchange server 2013. We have this shared mailbox in which quite a number of users are using. All these users configured to open this shared mailbox in their MS Outlook. Both user and shared mailbox are configured to use cached mode.


However, recently we found out that this shared mailbox is "sluggish" and slow. Sometimes, emails will only be seen after may be up to 30 minutes. Is this the norm for shared mailbox. Or else, what could be the best practice to use this shared mailbox?


Thanks,

OutlookExchange

Avatar of undefined
Last Comment
SooHow Cheng

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
William Fulks

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
SooHow Cheng

ASKER


This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23