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Read and Delivery receipts automatically get turned back on

   I have been upgrading a customer from desktop Office 2013 to the Office 365 Desktop apps. Outlook is problematic. They go in and turn off both delivery and read receipts yet within a day or two they are both checked again. I got on one of their computers and did it myself. Unchecked delivery and read receipts. Closed Outlook. Opened Outlook and they were both still unchecked. Yet a day or two later they were checked again. Microsoft, as usual, is clueless. Anyone else seen this is you?

DesktopsMicrosoft OfficeMicrosoft 365

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8/22/2022 - Mon
Vasil Michev (MVP)

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I would think if it were a GPO or policy it would be affecting everyone. It is only affecting two. I do their network and am sure neither GPO or Policy exist. 
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