Link to home
Start Free TrialLog in
Avatar of Sean Ohlrich
Sean Ohlrich

asked on

Outlook 2013 crash while sending emails with attachments.

Outlook 2013 closes while trying to send email with attachment.  When you open Outlook back up, the email goes through properly.  No add-ins active.  All attachment types cause same problem.  Tried uninstalling / reinstalling Office 2013.  Tried new profile.  Nothing stops this behavior.  Local exchange user profile.  OST and PST file sizes well within range.  No other user on exchange having this problem.

Avatar of Sean Ohlrich
Sean Ohlrich

ASKER

Following event log entries Application error 1000:
Faulting application name: OUTLOOK.EXE, version: 15.0.5353.1000, time stamp: 0x609a6cf8
Faulting module name: uiautomationcore.dll, version: 7.2.19041.1415, time stamp: 0x06f90317
Exception code: 0xc0000005
Fault offset: 0x00080e3d
Faulting process id: 0x3678
Faulting application start time: 0x01d7fb56e8af0578
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\uiautomationcore.dll
Report Id: eaa2e57c-db84-4ba2-9f9c-7ceea1cb7b91
Faulting package full name:
Faulting package-relative application ID:
ASKER CERTIFIED SOLUTION
Avatar of Sean Ohlrich
Sean Ohlrich

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial