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suply

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Fix windows startup in hp laptop

User generated imageUnable to automatic repair hp laptop at startup keeps looping unable to load windows 10.

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rindi
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Just try a Clean installation instead. I'd also recommend to first use your Disk Manufacturer's diagnostics on the disk to find out if it is still OK. Also run Memtest86+ to test your RAM. If both are 100% OK, do the fresh install.

For that download the newest Windoze 10 version from the M$ site, put it on USB, Disconnect the Network from the PC, boot the USB & start the installation...
Potentially if your system has a HDD and it is failing.

Boot the system using bootable usb/DVD/cd install media, enter repair mode,
Run chkdisk
Might as well consider cloning the hdd to an ssd"

The other possibility, an update was being applied when it lost power, or was interrupted
Copy the data off and as rindi suggested reinstall the OS.
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suply

ASKER

I ran the manufacturer diagnostics and seems to be a HD failure. I need to recover the data or copy the data off so I can continue work in another computer, could you provide how to clone hdd or transfer to another pc the data?

Thanks User generated image

Just use your current backup. Or didn't you regularly backup???

Depending on what type of disk it is, you could connect it as a 2nd disk to a desktop PC, most have multiple SATA ports, & if your bad disk is SATA, you can easily connect it & then try to copy off the data. But there are big "BUTS" to consider. Your disk might be encrypted, which can make data recovery hard or impossible. HP often automatically uses encryption if you didn't prevent that in the first place. Besides that, since there is probably disk corruption, if you can copy data off, lot's of it can be corrupt & you may not notice that immediately.

One thing that might help, is if you have been using an m$ account to logon to Windoze, the data, Product keys, software installed from the m$ store etc., is saved on OneDrive as well as in your m$ account, so most of it should be recoverable once you have installed the OS again and connected to the m$ account.
do you have another computer to use?
Do you have an external enclosure where you can place the HDD and get the data off?
the less you play with it the better, hopefully it is not making noises (if it does, your best and only option (outside prior backups) would be to send it to a data recovery firm, though that could get expensive depending on where you are and what the issue with the drive is.
cloning/imaging it using vendor provided tools like casper, Macrium, acronis, (some harddrive vendors provide an OEM version on their support page)
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ASKER

I downloaded windows 10 to a usb and installed it. It asked me to create a  new user when installing windows. Now Im able to login to windows using the new user name but I dont see my previous files?

Thanks




If you logged on previously using an m$ account, you must now create that account on the PC & then logon using that m$ account. If your data doesn't sync automatically you should see options to do that somewhere, or look at OneDrive where the files are stored.

As I personally don't use m$ Accounts on my Windoze OS's, I don't know what exactly needs to be done.
as rindi pointed out, new can not see old.

Install, did you format the drive, or did you install over what was there?
look in c:\users what do you have?
does c:\ have windows.old?

New user to the system, but is it the same user as was pointed out, the same email account you used before?

send invitation to all your emails, if you do not remember, when you login with the correct one, it should pull the user files to which you had access before (user profile data)
or try
https://www.microsoft.com/en-us/microsoft-365/onedrive/online-cloud-storage

use any email address you might have used, it will tell you if it is not an MS account email address.
your new user has a new profile directory i.e. username adam you will have
c:\users\adam and c;\users\adam.001  your current profile will be using c:\users\adam.001 and your old data at c;\users\adam


if  you try and access c:\users\adam you will get a permissions error and if you are an administrator and not a standard user you will get a pop up where you can get permissions to access the folder from now on.
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nobus
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