asked on
Win10 quality & feature updates caused frequent BSODs & freezes
My Win10 Thinkpad x240 BSOD'ed about
12 times yesterday plus frozed a few times:
it started about 2 weeks ago & after power
off for a while, it came up fine & then about
2 days back, some sort of patches plus
Malwarebytes (incl for Chrome & Edge add
-ons) got applied.
Deinstalled Malwarebytes but it still BSOD &
froze often.
So I go into 'Repair mode', 'Advanced options'
& roll back the 'Quality & Feature updates':
it's been stable for ten hours since.
Q1:
How do can I prevent the patches from being
pushed down again?
Q2:
Suppose for security updates, how can we
identify which of it are not part of the 'feature
& quality updates' so that they don't get
pushed down again?
Q3:
I ran the Lenovo BIOS motherboard, CPU,
RAM (incl extended RAM) diagnostics when
it was BSODing frequently & during that 2
hours (the BIOS screen is blue), if there's
hardware issues, it should froze or BSOD
as well? Or hardware issues will only
manifest when Windows is fully booted up?
Q4:
what other protections we can resort to?
Create "restore points"?
ASKER
ASKER
crash dump & so far, in the BSOD screen, did not
see any BSOD code tho there's QR codes: would
this help?
>another question as its hardware are due for retirement long long ago and it is not sure
>whether you can still use it reliability after putting in money and time for just making it work.
A used x270 here already cost about 4 times that of an x240. The seller agrees to check
his stock & swap for me at US$103 (it's an x240 with i7 processor).
Odd that the BIOS Lenovo diagnostics run for the
motherboard, CPU, RAM (full run), SSD & 1 other
component did not show any error.
A question: if I swap my SSD (which has a couple
of licensed software) over from my broken x240
(i7) to an x260 (an i5), would it boot up & the
softewares still work?
ASKER
I'm arranging to swap to another laptop
& hopefully it boots & I can get the minidumps
(if it's enabled).
As the vendor is selling refurbished laptops, is
there any rigorous tools to run verify the hardware
& its components are good? A previous expert
told me Lenovo's built-in diagnostics is not that
thorough/accurate (including RAM diags).
I had a past company laptop x270 which BSODed
daily & Lenovo diags (quick & full) showed no
error but after my PC support colleague swapped
the RAM chips, BSODs stopped.
So is are there free diagnostics tools that I can
run to verify all hardware components as the
refurbished laptop comes with 1 week warranty.
ASKER
Minidump11_14Jan.zip
Brought to the PC dealer this morning & there it still cant
boot: he inserted his SSD (that's loaded with Win10)
& could boot up my x240. He then plug my SSD into
an external SATA & was able to view contents in my
SSD. Then he ran AOMEI & another diagnostics tool
on my 'suspect' SSD but both tools did not detect any
faults. The built-in Lenovo diagnostics run also
showed no error). Then he put back my 'suspect' SSD
(it's a branded SANdisk SSD) into my own x240 & it
boots up.
The technician reckons my Win10 is 'corrupt' likely due
to me powering off (I admit I've done this a few times as
the screen was blank for a while & I can't wait more than
5 secs & pressed the hard powerOff button & when power
up, will get to see the message that "Update in progress
... do not interrupt".
To be on safe side, I bought from him another SSD that
is loaded with Win10. I brought back home the x240
with the 'suspect' SSD: it booted up fine twice (during
this time, I copied out the minidump attached) & then it
BSODed 3 times (once it says "pagefault on ntfs", once
it says ' ... \windows\... fails to load' & another time it
says "IRQ ..." (didn't get to snap photos of the screens).
I then managed to boot up this 'suspect SANdisk' SSD
in sort of 'Safe Mode with Networking' (the fonts look
much bigger than usual but Internet & browsing works):
seems stable for last 1 hour.
As last resort, I'll probably copy out my data & load into
the 'spare/standby SSD & reinstall all my apps' (not much
data but I have quite a lot of apps to reinstall) so hoping
I can still stabilize this 'suspect SANdisk' SSD (think it's
not hardware fault but me corrupting OS during updates).
ASKER
'standby spare SSD'. If Nobus can take a look at
the dumps & suggest how I can repair (likely it's
the OS), will save me the hassle of reinstalling
all the apps
ASKER
left only MS' Bitdefender (but somehow I can't
deinstall it: it's not visible under Add/Remove
Programs).
>try uninstalling old drivers
What's the appropriate ways to uninstall?
So far, on this new SSD, it has not BSODed,
so I'll hold on to the BIOS update (& the MS
Bitdefender that comes with Win10 is there
too in the new SSD) till things break (the
old adage, if it aint broke, dont fix it).
For the 'suspect SANdisk SSD', will need
to figure how to uninstall drivers.
Btw Nobus, which tool did you use to read
/analyse the dumps : for my educational
purpose
ASKER