Avatar of mobot
mobot
Flag for United States of America asked on

Need to remove a hidden patch from Windows 2012 Server

We are having problems removing KB5002099 from our Windows 2012 server environment.  The patch is not in the option to uninstalled installed patches from programs and features but it is listed as successfully installed patches in the update window.


If we try to run wusa /uninstall it comes back with an error that it is not installed.   If we manually run the KB5002099 we get the message that the patch is already installed.   We strongly believe the patch is installed because our users are getting the error message of a lock database file, file in use, etc. when trying to open an access database.


How can we uninstall a patch that we do not see listed anywhere?



Windows OSWindows Server 2012

Avatar of undefined
Last Comment
mobot

8/22/2022 - Mon
Seth Simmons

is this the click-to-run version?  if so, then you should downgrade

"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.14701.20226

Open in new window


nobus

system restore to a previous date can help
ASKER CERTIFIED SOLUTION
mobot

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Your help has saved me hundreds of hours of internet surfing.
fblack61