Link to home
Start Free TrialLog in
Avatar of mobot
mobotFlag for United States of America

asked on

Need to remove a hidden patch from Windows 2012 Server

We are having problems removing KB5002099 from our Windows 2012 server environment.  The patch is not in the option to uninstalled installed patches from programs and features but it is listed as successfully installed patches in the update window.


If we try to run wusa /uninstall it comes back with an error that it is not installed.   If we manually run the KB5002099 we get the message that the patch is already installed.   We strongly believe the patch is installed because our users are getting the error message of a lock database file, file in use, etc. when trying to open an access database.


How can we uninstall a patch that we do not see listed anywhere?



Avatar of Seth Simmons
Seth Simmons
Flag of United States of America image

is this the click-to-run version?  if so, then you should downgrade

"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.14701.20226

Open in new window


system restore to a previous date can help
ASKER CERTIFIED SOLUTION
Avatar of mobot
mobot
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial