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Files not copying fast enough on a 2TB ssd drive.

Good morning Experts,

I recently bought a 2tb hard-drive to facilitate fast copying from one folder to another within the drive itself. This is my first experience with ssd drives so, I will try to act like I know what I am doing. To be clear I am not interested in bulk copying files to another folder within the ssd drive. that works fairly well. what has got me stumped is that I have thousands of images that I have to look at on a daily basis one at a time and determine if they go in the keep image folder or the archive folder. The files are on average between 300kb and 500kb. 


I transferred about 13gb to the ssd drive with TeraCopy from a HDD drive. I did not have any problems with the HDD I used to use for copying to one folder or another. I was just reading how fast ssd drives are and thought "Hey my copying to one folder or another will be much faster than doing it with a HDD drive. So I went to amazon and ordered a:


"Portable SSD 2TB Mobile Solid State Drive Portable External Drive High Speed Hard Drive for PC Laptop and Mac Data Storage and Transfer (Silver)"

 User generated image


I have the ssd drive plugged into one of the usb ports in front of my computer. for completeness , my computer is a:


"Dell Optiplex 9020 Mini Tower Desktop PC, Intel Core i7-4770-3.4 GHz, 32GB Ram, 1TB (1000GB) SSD Drive, WiFi, DVD-RW, Windows 10 Pro (Renewed)"       


To continue, I started copying one file after another to my "keep folder" or the "archive folder"  using windows explorer. Immediately, I noticed the lagged time. On the original HDD I had the files on , I  could copy one file after another instantaneously, but now I have to wait one to two seconds to copy from one folder to another. The mouse holds the file while I hover over one or the other folder then it allows me to drop the file in the appropriate folder. This is unacceptable for the work I do. 


So I did some searching on my own to try and fix the problem. Below are my results"

  • I know the drive is new but I still did some file system error checking to check the drive for errors. There were no errors.
  • I optimized the ssd drive for defragmentation. Everything was clean.
  • One article said to disable real time protection for windows security. I had already turned it off for something else , so this was not an issue. The files were still copying slowly.
  • Disallow drive indexing (I have not tried this yet as I want to hear your advice on doing this.
  • Disable Windows Auto-Tuning. ( I have not tried this yet as I want to hear your advice on doing this.
  • I don't know what this next option is , but the method says to disable large send offload. ( I have not tried this yet as I want to hear your advice on doing this.

Well that's it in a nutshell experts. I hope I have explained the problem well enough. I look forward to your input. 

Regards,

Regis (BLACKTHANOS) Hyde





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BLACK THANOS
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ASKER

I have just noticed something. My mouse can copy one file instantaneously the first time and then subsequent times the mouse arrow turns into circle for the one to two seconds I mentioned above. What might be causing this?

Sorry Experts,
I need some sleep. I will wake up early to look for input. My apologies

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Kimputer

Please provide more info on  the device (URL, price etc). These devices are expensive. If you bought a cheap one, you may have been duped (not only by speed, possible by storage space as well).
Also please check the front USB port is REALLY USB3. If you're not sure, please test first with a BLUE USB port in the back. Also see the sustained transfer speeds first (copy a BIG file).


The first thing to make sure of is that you are using a USB 3.0 port on your PC. USB 2 is slow, & and an SSD connected to a USB 2 port will have absolutely no speed advantage compared to a conventional HD, as the Port is the bottleneck. Though USB 3.0 is a lot faster, you probably still wouldn't notice much of a difference when comparing the speed with a conventional HD connected to the same USB 3.0 port. The main reason I would use a USB SSD connected to a USB 3.0 port would be that it doesn't need as much power, is silent, & also more rugged & lighter.

According to the specs of your PC, you have 2 USB 2.0 & 2 USB 3.0 ports at the front. Usually USB 3.0 ports can be identified by the blue color, while USB 2.0 ports are black. Sometimes you also have to enable USB 3.0 within the BIOS.

I always disable indexing on all my disks. I don't need it & it just increases overhead. But it wouldn't make a difference when copying.
what are the specs for the SSD itself? It is probably using the SATA 6 interface which will be saturated by the SSD .. This will be the bottleneck if it is connected via USB3.0 or higher.

SSD's generally have a cache of fast RAM (single level cell)  and then copied to slow ram (Quad Level Cell)

It looks like you got this one https://www.amazon.com/Portable-Mobile-External-Storage-Transfer/dp/B09P1D3DZN?th=1 which for $32.99 looks like a FAKE product. A USB3.0 external 2.5" case retails for 1/3 of the cost so the SSD is  ~$20

Reputable Flash Drives are more expensive than that. I would expect a 2TB external drive to be north of $125

Test the drive by filling it to capacity and then checking the files..
Think I have found it.
https://www.amazon.com/Portable-Mobile-External-Storage-Transfer/dp/B09P1D3DZN

Suspect it is fake, Try rmprepusb or any of the other fake ssd testers.
https://www.youtube.com/watch?v=ZG-Joa3e5Tk is worth a watch.

Edit- David beat me to it, shouldn't have watched the video before posting.
Reputable Flash Drives are more expensive than that. I would expect a 2TB external drive to be north of $125

A 2TB flash drive (Western Digital, Seagate, Toshiba etc) can be had from Best Buy for under $70.00
-NOTE-

When buying from Best Buy, if you decide to get the Western Digital - My Passport (Solid choice IMO) stay away from the "EasyShare" and "EasyStore" versions

These are Best Buy "only" devices and tend to be problematic with some systems.
I can find 2TB USB HDDs at that price but not SSDs, 2TB WD Passport SSD is $259.99 at bestbuy.
2TB USB HDDs at that price but not SSDs, 2TB

@andyalder

Nice catch, totally missed the "SSD"
I have just noticed something. My mouse can copy one file instantaneously the first time and then subsequent times the mouse arrow turns into circle for the one to two seconds I mentioned above. What might be causing this?

You guys are absolutely correct. I bought two of these darn fake ssd drives at Amazon. I am amazed that amazon  would allow this to happen. I am going to read the rest of the comments and do the checking on my own. I will keep this thread open if I need more input, but it seems to me you all were very thorough in your explanations. Give me the rest of the day to test your advice (I am confident that your input is correct)

Regards,
Regis
I saw these drives all over amazon and Newegg The old adage, if it sounds to good to be true, it probably isn't.
There's a simpler test than running a 3rd party tool on it, reformat it to NTFS. Since that tests across the supposed space it should fail. Wont affect Amazon returns although you should contact their customer services ASAP.
Testing requires probably 1 or 2 TB of data though, copy all that data on the disk. Do only one movie at the very beginning before all the rest. After it's done copying the rest of the data (maybe just 100GB of data first), watch the FIRST movie you copied. It will probably not run at all.
Then again, you bought a slow fake disk, so you probably won't have the patience to run such a long copy.
Kimputer wrote:

Please provide more info on  the device (URL, price etc). These devices are expensive. If you bought a cheap one, you may have been duped (not only by speed, possible by storage space as well).Also please check the front USB port is REALLY USB3. If you're not sure, please test first with a BLUE USB port in the back. Also see the sustained transfer speeds first (copy a BIG file)

Good afternoon Kimputer,

I bought two ssd drives from amazon:
https://www.amazon.com/gp/product/B09P1D3DZN/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1
These are the specs:

  • Easy to Use - Plug and use , no app installation needed, type c port could reach up to 500MB/s Read Speed and 370MB/s Write Speed which is more efficient for data transfer  
  •  Portable Database - 2TB Large Capacity Storage space fits for most occasion in your work and life  
  •  Mini and Light Weight - Ultra slim external hard drive, small enough to carry in pocket, aluminum alloy shell and matte surface offered strong protection  
  •  Wide Compatibility - External Hard Drive is Suitable for Windows, PC, Mac, Desktop, Laptop, MacBook, Chromebook, Xbox One, Xbox 360 and more devices  
  •  Package Included - 1 x External Hard Drive,1 x Type-C Cable, 12 Months Customer Warranty  

I paid $32.99 for each of the ssd's I bought. (The price in and of itself should have warned me to runaway. Heck, I a newbie when it comes to SSD.) I should have come to this forum before I purchased them.

The storage space is:
User generated imageIt seems to be 2tb

The front Usb ports look like this:

User generated image           
I assume the first two are for ssd drives ???? .
I assume the second two are for regular USB 2.0 connections. Let me know if I am correct.

I looked into the back of the computer and found no blue USB ports. However two of the USB ports have the same ssd symbol on them, Again I assume those are ssd USB 3.0 ports???                                                             
  User generated image                                                                                                                        
   Thoughts!
Regards,
Regis Hyde                                                             
                                                     
                                                             
                                                                             
                                                   
                                                                 
                                                                 
                                                               
                                                                 
                                                                 
                                                     
                                                             
               
 
 





                                                                                         
                                                                                                                             



Rindi wrote:

According to the specs of your PC, you have 2 USB 2.0 & 2 USB 3.0 ports at the front. Usually USB 3.0 ports can be identified by the blue color, while USB 2.0 ports are black. Sometimes you also have to enable USB 3.0 within the BIOS.

I always disable indexing on all my disks. I don't need it & it just increases overhead. But it wouldn't make a difference when copying.      

Good afternoon Rindi,
 I have 6 USB ports in the back of my computer. 4 of them are 2.0 and 2 of them are 3.0 based upon the symbolism for each port, I.e.:
User generated image
to your point about disabling indexing. I want to disable indexing on all of my computers Hard-Drives , both internal and external. I guess this would be a totally different question , as it may not have anything to do with my current problem. However , I would appreciate if you could give me a link on how to disable indexing for all drives. No harm in just asking.

The "SS" probably stands for "Super Speed". But I have never before seen this port designation. I assume they are the two USB 3.0 ports.

It doesn't mean "SSD".
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Kimputer

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Disabling Indexing is simple. Open Diskmanagement, right click the partition you want to work on, click on "Properties", & then disable "Allow files on the drive to have contents indexed in addition to file properties". Repeat this for any other NTFS partitions. If you already have many files on the partition, it can take a long time, & you may have toconfirm some Questions. It is best to do that before the partitions on the Disk are used & therefore empty.
rindi,
I know it does not mean SSD. I actually knew that it meant super speed. I simply wanted to designate the difference between a USB 2.0 and a USB 3.0
Okay experts,
I get the picture. THEY ARE FAKE. I know it wont do me any good but I am going to call Amazon and try to get my money back. I know I only paid $42 , but it is just the principle unethical  vendors selling stuff they know Amazon isn't going to check.
David you are correct.
You said
I saw these drives all over amazon and Newegg The old adage, if it sounds to good to be true, it probably isn't.  
I believe you meant is instead of isn't.                                
I echo your sentiment, if it sounds to good to be true, it probably is. Thank you
Regards,
Regis


                                                                                                User generated image                               
                                                                                                      andyalder                                 
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                                                                                                    Commented: 1h              
andyalder wrote:
There's a simpler test than running a 3party tool on it. reformat the ssd drive to NTFS. Since that test across the supposed space it should fail. Wont affect Amazons return policy.                              
                                                                                                                 
Oh yeah , I am getting my money back. I not evening going to perform your test, as I am sufficiently convinced I just got scammed. Buyer beware.


My final thought is , should i copy all of the information on the SSD drive back to the orginal HDD drive?
Will it make a difference in copying small files back and forth between folders when I am using the HDD??

I would like to thank everyone who gave input, as everything said was of value to me.
Regards,
Regis Hyde


Just for others reading this, that NTFS format test will pass, even though it's a fake product. There's a chip that tell Windows it's 2TB, it just overwrites the (my current best guess) 64GB data. The only way to test it is too fully write the "2TB" and test the first data you copied to it.

Yes you should copy the files back if you value those files. Test all the copied data thoroughly.
Kimputer,
are you suggesting that I reformat the ssd drive to NTFS? To what benefit. Just to see if it will complete? Also I don't understand what you are saying about the 64GB of data. Please elaborate.

Regis



Guess what experts,
I moved all of the data back to the original HDD, and it is super fast like it used to be. I calling Amazon right now to get my money back.

Regards,
Regis Hyde
I meant  "I am calling"
I only posted the NTFS format will pass, to warn others, that this is NOT a valid test to know if it's fake or not. A full data write and reading of the first data is the only way to know for sure. That's because there's a chip that's REPORTING it's 2TB, but the truth it, inside is probably a 64GB storage chip.
In your case it's no use, since you have such slow performance anyway. It doesn't matter if it was 2TB slow storage, because you wanted 2TB fast storage. That it's only 64GB is not relevant.
The fake products often have an actual disk-size that is much lower than what it was advertised for, for example 64 GB rather than the 2 TB you thought you bought. The chip makes the PC think the actual size is 2 TB. It is similar to many no-name Chinese Smartphones or tablets. They are advertised as super 8-Core CPU's, with 4k or similar displays, huge Storage space. When you run tools like CPU-Z on them, or look in the settings, those values seem to be correct, but actually they have a slow, low-end CPU, low Resolution, small disk-space, but the chips in those devices hide the correct info.
NTFS format is quite likely to fail Kimputer, but indeed it depends on the actual rather than reported size. Of course its not a complete test but it will fail quicker than if formatted FAT32. https://rmprepusb.com/tutorials/007-all-about-fake-sd-cards-and-usb-flash-drives/
So even though when I go to properties and see that it is 2tb, it's still fake!!! wow , how despicable. Would you say I got scammed Amazon or the Vendor that sells on amazon??



Vendor is the scammer so you need to tell Amazon customer service ASAP or at least as soon as you prove it is fake. If you split it open you'll probably find a USB2 to 3 converter plug and a small USB2 flash chip plus something to add weighs such as metal washers.
Well experts,
I received a full refund and I sent the drives back today. I truly thank each and every one of you for schooling me on ssd drives. I will be more careful in the future.

Regards,
Regis (BLACKTHANOS)Hyde
You got scammed both by Amazon and by the vendor.
Amazon still earns money, and so does the vendor. That's because some have no idea a real SSD is about 3000 times faster with reading and writing. Also, people will not notice the drive capacity problem until months, if not YEARS later. They have to fill it up to the max of the real size (say 64GB), AND they have to verify older files they copied during the beginning. When they see that almost all their old files are gone, the vendor has left a long time ago. Everyone's rich already, except the buyers.
When they sell hundreds, and only get a handful of returns, it's still booming business. Since Amazon doesn't lose that many customers and the vendor doesn't really care (can set up a new shop the next year), you can understand why this is already a decade long problem (with every limiation, they were already there. Fo example. when 128GB SD cards we're about to peak around the tech corner a few years, boom, everywhere on Amazon for just a few bucks, when real IT ppl already knew this new item would be over a hundred bucks. With EVERY new storage coming up, they were already there.