I am running Outlook 2021 (Office Professional Plus 2021)through domains on my Office 365 account. The O/S is Windows 10 64 bit - completely updated as at this morning. Outlook 2021 freezes regularly when I try to read emails.
To deal with this I:
a) Removed add-ins,
b) Emptied all deleted folders,
c) Ran support and recovery assistant,
d) Ran Outlook Advanced Diagnostics,
e) Prevented external content in the trust settings,
f) Ran repair functions through control panel (both Quick and Online),
g) Ran scanpst on all ost files and accepted the recommended repairs
h) Ran chkdsk,
i) Ran sfc /scannow,
j) Ran DISM
k) Ran virus scans
l) Rebooted several times
When I ran the Online repair Outlook seems to have changed to the Office 365 version from Office 2021 (according to the Account details and the startup splash screen).
I have multiple email accounts established (both through Exchange online and via GMail). This seemed not to be the issue as they have all worked fine until now.
Comments would be appreciated.