asked on Email coming through- But calendar not syncing - on a mobile phone
Hi
We have moved to 0365 and we create users on our on-prem active directory and when we do a DeltaSync on the sync server, the users get synced to 0365.
One of the staff had changed his surname From ACarter@myorg.com to AEdwards@myorg.com. Therefore, I changed the following on the user attributes in the Active directory user properties and ran a delta sync on the sync server.
mail : AEdwards@myorg.com
mailNickname: AEdwards
Name: Amy Edwards
SMTP: AEdwards@myorg.com
smtp: ACarter@myorg.com
sAm Account Name: AEdwards
User Principal Name: AEdwards@myorg.com
Now on the 0365 outlook client, the email address has changed to AEdwards@myorg.com, and all looks ok.
On the Samsung mobile phone S10, I removed the old account ACarter@myorg.com. I went to Add account – Exchange- and put the new staff email address AEdwards@myorg.com and password
The emails are coming through the new account. But the calendar is not syncing.
Not sure if I am missing anything. Any help to resolve this would be great!
Thanks
There is a switch synch calendar and synch personal calendars and not the 0365 calendar.
The primary SMTP is SMTP: AEdwards@myorg.com
On the OWA and outlook, it shows the calendar.
I have not tried setting up 0365 email on the phone manually, by putting the following address:
Server Name: outlook.office365.com
Port Number: 993
Encryption Method : SSL/TLS
Authentication Method : OAuth2
I haven't tried adding the account manually...
Server name: outlook.office365.com
Port: 443
Encryption method: SSL/TLS
You must setup your o365 account using Autodiscovery.
mailNickname: AEdwards
Name: Amy Edwards
SMTP: AEdwards@myorg.com
smtp: ACarter@myorg.com
sAm Account Name: AEdwards
User Principal Name: AEdwards@myorg.com
Which one is the primary SMTP?
Do you see the calendar when the user login to OWA?