asked on Enrollment in new intune setup not working
I am trying to setup InTune for the first time and am running into issues.
I have set InTune as the MDM and connected it to our Azure AD. I set the MDM to apply to only my test group, but have not made any changes to the MDM settings. I assigned the InTune license to only my test account and logged in.
I have confirmed that the device appears when I go to Users > test user > Devices, but the 'Manage' button is grayed out. Also if I go to All Devices, it does not show.
Also, I logged in with the account onto my android device. The requirements of additional security have pushed to my phone, but the android device does not appear in InTune.
Can you help me figure out why I can't manage the windows devices, and why my phone does not show?
AzureAndroidWindows OS* MS Intune
Last Comment
jjwolven
Hi
what os is running on this device, only win 10 or above can auto enroll to the mdm (considering you have no certificates or other packages created).
cheers
what os is running on this device, only win 10 or above can auto enroll to the mdm (considering you have no certificates or other packages created).
cheers
Go to the app store. Download and install "Intune Company Portal". Sign in. If you have configured a deployment profile for the OS type, then it will install on your device and enroll the device into Intune.
ASKER
This is a domain joined laptop running Win 10.
Is the Portal app required for Win 10?
Is the Portal app required for Win 10?
What is the build no of Windows 10?
Have you joined the device either via Azure AD Join or Hybrid Azure AD Join?
Tell us more about what you have done.
Tell us more about what you have done.
ASKER
I have the devices showing Azure Hybrid Join in the AAD, but I am not able to get them to show in the InTune/MEM (MS Endpoint Manager) so that we can manage them.
I have setup the MDM Automatic Enrollment to apply to a single security group that contains my test user. The test user account has logged in to a laptop, which now shows as azure hybrid join.
I have been able to get an Android to show (registered) in the MDM for the test account.
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It should be there when the device is managed!