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Unable to install Visio

A user has a subscription for Visio Plan 2, when the office.exe is installed, Visio does not appear on the laptop.


OS: Windows 10.


I installed the 64 bit version of MS Visio on the system.


Troubleshooting step:


1. Removed Microsoft Enterprise App 365 from Programs and Features.

2. Install office.exe or the executable I downloaded from office.com related to the Visio software.  Only Office 365 was installed. I did not see Visio on the system.




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Daryl Ponting
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Are you sure you downloaded the Visio installer, not the Office 365 installer?  They're separate downloads.

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Do you see the Visio executable in C:\Program Files\Microsoft Office\root\Office16?

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I installed the Visio installer, but it said "OfficeSetup.exe." Thank you, for your assistance.
The filename is correct.  Mine was called OfficeSetup.exe too when I installed it.

Do you see Visio in the folder I mentioned in my previous post?
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