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Duncan RobertsonFlag for United States of America

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A 4Tb WD HrdDrv keeps showing up as a 1.6Tb HrdDrv ????

A 4Tb WD HrdDrv keeps showing up as a 1.6Tb HrdDrv ????  I have tried PartMagic & Disk Management to reformat the Drive - No success .....  Received an error msg (which I am attaching).  Do NOT know how to restore 4Tb HrdDrv to it's 4Tb state ???


Error Msg 4TB HrdDrv_a.jpg

0403220231_1648971147450.jpg

4TB WD Hard Drive.jpg


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rindi
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Dr. Klahn

It's not apparent from the images what version of Windows is hosting this drive, but older versions could not deal properly with drives larger than 2 TB.

https://social.technet.microsoft.com/Forums/lync/en-US/8fd33944-0202-4dff-a432-356e2b231f2e/windows-xp-hard-drive-size-limit?forum=itproxpsp

Also be aware that drives larger than 2 TB must be formatted with GPT and not MBR.  If a drive larger than 2 TB is formatted MBR it will be truncated at less than 2 GB.
Dr. Klahn has it I think, 3726-1678=exactly 2TiB
Agree with Dr Klahn, if there isn't any data on it all you have to do is format and choose the GPT option. 
It's not apparent from the images what version of Windows is hosting this drive, but older versions could not deal properly with drives larger than 2 TB.

based on the rounded edges in the screenshots, appears to be windows 11

Also be aware that drives larger than 2 TB must be formatted with GPT and not MBR.   

that is not the issue.  if it was, disk management will properly show it as 4tb but will not be able to partition anything beyond 2tb; would be listed as empty space with no option to do anything with.  the drive appears less than 2tb - less than the 2tb disk 2 (my 2tb M.2 also shows as 1863gb)

According to this, seems someone else had the same issue - 4tb WD drive appearing as ~1678gb
old thread, but still worth considering...try updating chipset drivers
copy off everything on the drive that you want to keep
run  from the command line
diskpart

Open in new window

list disk
select disk x (get the # for x from the list disk command.
clean
exit

Open in new window

go into disk management
it will say that a disk needs to be initialized
select mbr
create a partition
format the partition
you should now see 3.7GB free
 

Avatar of Duncan Robertson

ASKER

I thank-you for ALL the advice.
I did download the Western Digital & ran it several -
No success, at all.

Have no other ideas.  So, I am going to try sending
the drive back to Western Digital for exchange.
Did the diagnostic say it was good or bad? Your comment doesn't say.
What do yo mean with "No success, at all"?

The utility should show you whether the disk is bad or not. This has nothing to do with "Success". It just gives you the facts. If the disk is bad, it is bad. If not, the tool should tell you it is good.

It also should allow you to setup the disk again, but of course only if it works.

If you get a negative answer, that is still the correct answer. The utility can't fix a broken disk. If it is broken, it is broken.
Take the drive to a different system and try initializing it there.  Do a quick erase on it first (first million sectors).  Initialize it GPT, not MBR.

so what was the issue?  you selected a comment to which you later said "no success at all" and didn't follow up with other questions asking for an update