VitalyNagy
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Windows 10 Blue Screen: Application Popup
My Win 10 Pro crashes with the blue screen roughly once a day. The screen is too short-lived to read the message: the system reboots immediately. In the Event Viewer, each crash is preceded by the "Application Popup" error shown in the attached file. Application Popup Error.JPG.
Windows Memory Diagnostics Test revealed no problems in three sequential runs.
I had restored the system from an image made well before the start of the problem. For about 3 days, I had no problem, but it is back now.
Any suggestions?
Thanks.
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Event 41, Part 2.jpgEvent 41, Part 1.jpgEvent 41, Part 3.jpg
I could not find any *.dmp files for the dates/times of the crashes. There was Event 41 at the latest crash, however, and I have uploaded screenshots with its description.
I have checked the memory with MemTest86 Pro: no problems in all four runs. (It took a while even with a powerful CPU as I have a lot of RAM.) I have also checked drivers in Device Manager: just one of them, COM1, was updated. I have changed the reboot settings to keep the blue screen on, but, there was no such new event yet.
I am uploading also CrystalDisk reports for two SSDs on this computer:
CrystalDisk 1.jpgCrystalDisk 2.jpg
Thank you all for your help.
I could not find any *.dmp files for the dates/times of the crashes. There was Event 41 at the latest crash, however, and I have uploaded screenshots with its description.
I have checked the memory with MemTest86 Pro: no problems in all four runs. (It took a while even with a powerful CPU as I have a lot of RAM.) I have also checked drivers in Device Manager: just one of them, COM1, was updated. I have changed the reboot settings to keep the blue screen on, but, there was no such new event yet.
I am uploading also CrystalDisk reports for two SSDs on this computer:
CrystalDisk 1.jpgCrystalDisk 2.jpg
Thank you all for your help.
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I have used memtest and changed the reboot settings as I described above. The computer is on a pretty powerful UPS; so, I do not foresee problems from there.
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And how can I check the performance of the power supply?
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I have not seen a blue screen in over a week, although nothing has been changed except of installations of the latest Win10 and .NET Framework updates, as suggested by Windows Update. Also, the driver for COM1 was updated as suggested in the Device Manager. I do not know, there may have been some other automatic updates behind the scenes. So, I will close this case for now. Thank you all for willingness to help, and I will share credits equally.
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Please see above.
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I do not see a way to assign credits. Your help will be appreciated.
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As described above.
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Unfortunately, the blue screen is back. Now I have a stop code from it: WHEA_UNCORRECTABLE_ERROR.
The only change that occurred after a whole week of flawless operation was an automatic installation of the regular Windows Update.
As I wrote before, I had installed the latest Windows 10 and .NET framework update, as was recommended by Windows Update, between the frequent blue screens and the week of normal work. Also, I checked all the drivers in the Device Manager and installed the only one recommended, for COM1.
As for the hardware, I ran MemTest86 Pro: no problems in four runs. Crystal Disk does not see problems with SSDs (screenshots are attached in my previous message).
The only change that occurred after a whole week of flawless operation was an automatic installation of the regular Windows Update.
As I wrote before, I had installed the latest Windows 10 and .NET framework update, as was recommended by Windows Update, between the frequent blue screens and the week of normal work. Also, I checked all the drivers in the Device Manager and installed the only one recommended, for COM1.
As for the hardware, I ran MemTest86 Pro: no problems in four runs. Crystal Disk does not see problems with SSDs (screenshots are attached in my previous message).
>>>>> did you verify the settings for making dmp files, as Masq asked?
then it will generate a dmp file hopefully with more info to post
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As I wrote before, there are no *.dmp files anywhere in the system partition; so, there is nothing to analyze with BlueScreenView (the blue screen also says that it is at 0% of creating data). There is, however, an Event 41 in the log; I attached the screenshots to my 7/30/22 message.
Screenshots from BIOS related to voltages are attached. The only fluctuation was noticed in CPU VCOR Voltage: 1.360-1.392. Everything else is stable and, at first blush, close to the expected values.20220814_183135.jpg; 20220814_183522.jpg20220814_183337.jpg20220814_183205.jpg
I have not seen a blue screen since Friday; previously, I had not seen it in over a week. So, IMHO, it is likely some kind of very soft defect. Just in case, I am now running MemTest86 Pro in a more rigorous, parallel mode, where all 32 CPUs are involved, and with 8 runs instead of 4. I had an experience of a very soft defect on another memory set, which was detected only after numerous runs. I should be over late tonight.
Screenshots from BIOS related to voltages are attached. The only fluctuation was noticed in CPU VCOR Voltage: 1.360-1.392. Everything else is stable and, at first blush, close to the expected values.20220814_183135.jpg; 20220814_183522.jpg20220814_183337.jpg20220814_183205.jpg
I have not seen a blue screen since Friday; previously, I had not seen it in over a week. So, IMHO, it is likely some kind of very soft defect. Just in case, I am now running MemTest86 Pro in a more rigorous, parallel mode, where all 32 CPUs are involved, and with 8 runs instead of 4. I had an experience of a very soft defect on another memory set, which was detected only after numerous runs. I should be over late tonight.
See if the BSOD corelates to room temperature, warmer?
your settings for the page file, it needs at least 100 MB for the dump.
double check that advanced settings, advanced, performance settings, advanced, virtual memory?
if you allocate no space, it can not create a dump file.
your settings for the page file, it needs at least 100 MB for the dump.
double check that advanced settings, advanced, performance settings, advanced, virtual memory?
if you allocate no space, it can not create a dump file.
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The additional rigorous memory test with MemTest86 Pro (8 paths with parallel processing) went out negative. So, the memory is likely good. It is hard to detect a correlation of BSOD with the room temperature because fluctuations of the latter in my environment are small. The size of the page file was 8 G, and I have increased it further to fit all of the RAM. I discovered a problem with the dump file settings: the specified destination folder %systemroot%\Minidump did not exist; it is fixed now. So, I am waiting for another blue screen now. Thank you all for your help.
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i think it is wise to have a file and image backup - to be safe
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As for stopping reboot at BSOD, this had already been done. Otherwise, I would not have been able to get the stop code.
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I have a very elaborate backup system. System images are copied daily, so that I have them for the last seven days, for every of the past four weeks and for every of the last three months. Also, there are half a dozen data backups of various forms at various locations. If there is anything I do not have to worry about, it is a loss of data or a need to reinstall everything from scratch.
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No new blue screens, even though everything seems to be ready for a minidump now. What would you like me to do? To close the case? If so, what should I indicate as a solution? You have all contributed, but we do not know a solution, even whether it has been found or is still needed.
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The folder for minidump files specified in the settings did not exist at the previous crashes (thanks to Nobus for pointing this out as a possible cause of the minidump file absence). So, there is nothing in the newly created folder yet.
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Two mornings in a row, I found my computer working, but without any image on the screen. I could not revive it either with the mouse or keyboard manipulations and had to restart with the power button. There are no files in the folder for minidumps as specified in the settings.
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So, it looks like the cause of the BSOD remains, which seem to disappear, remains unknown. Nonetheless, I am very grateful to all of you for the suggestions. I will distribute the credits roughly proportionally to the number of posts.
tx for the points, VitalNagy
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Thanks for all the suggestions, I will try them. For now, I am attaching a file with a Full Event Log Viewer report. The blue screen occurred at 12:54. The report covers the time frame 12:52 - 12:56. Hopefully, it will be helpful in narrowing down the search.