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Hi Expert, I have a vendor whereby his email always get quarantine out by office 365/exchange as spam mail. My side tried whitelist and lower the advance filter by abit and it's still the same. These mail stuck in the backend and need to release them to user, it's not even going to junk. There is no attachment in the email however, would like to check with the expert, my side would like to find out the issue before logging ticket with Microsoft. The email have no embedded tags in HTML, sensitive word or JavaScript. Or what advance filter setting is best. Appreciate if any expert advice me on. Thanks! 
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Hi Expert,
I have a vendor whereby his email always get quarantine out by office 365/exchange as spam mail. My side tried whitelist and lower the advance filter by abit and it's still the same. These mail stuck in the backend and need to release them to user, it's not even going to junk.
There is no attachment in the email however, would like to check with the expert, my side would like to find out the issue before logging ticket with Microsoft. The email have no embedded tags in HTML, sensitive word or JavaScript. Or what advance filter setting is best.
Appreciate if any expert advice me on.
Thanks!

Email always get quarantine out by office 365 as spam mail

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Microsoft is best known for their Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Microsoft's mission is to "enable people and businesses throughout the world to realize their full potential by creating technology that transforms the way people work, play, and communicate.” Currently, the Windows operating system created by Microsoft powers over a billion devices around the world. On top of their share in the software creation market, Microsoft manufactures hardware, including laptops, phones, and attachments.

Microsoft

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.