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Extra Payment / Credit Memo in QB

Hi Experts,


My client mistakenly paid my invoice twice, and wants me too do a CR Memo to apply to future invoice. How do I do this?


Do I do this in 2 steps:


1- In General Journal

   DR- Bank

   CR- A/R


2- Then, under Customers, I...?


I'm using QB 2020 Desktop Pro.


Any help will be greatly appreciated!

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Bill Bach
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Oh ;)