Link to home
Start Free TrialLog in
Avatar of Bruce Gust
Bruce GustFlag for United States of America

asked on

Why does my laptop requre so much time to establish an internet connection?

It's to the point where it's now "typical."


I go out to my Chrome to either open or refresh a page, and I'll get this:


User generated image

My Outlook will require a solid five minutes, perhaps a little more, to finally establish a reliable connection and my webpages will perform the same.


What do I need to do to troubleshoot this problem? Anytime I get on my computer, I'm to the point where I plan on a good 5-10 minutes before I'll be able to actually engage the internet because it will take that long to establish a connection.


If there's a hardcharger out there who would be willing to walk me through whatever "diagnostics" you might require in order to determine what's going on, I would appreciate it.


Here are my System Settings:


User generated image

...and here's my Task Manager, as far as what's being used


User generated image

Why does it take so long to establish a functional internet connection to the point where my pages will render and I can actually engage the content?

Avatar of rindi
rindi
Flag of Switzerland image

How are you connected to the internet? LAN/WLAN or something else? Have you installed any 3rd party AV tool (The Builtin M$'s Defender is better than most others).

ASKER CERTIFIED SOLUTION
Avatar of David Johnson, CD
David Johnson, CD
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Your Google Chrome is also hogging up memory. End it in task manager. Make sure it is updated to the latest version. Reset it back to default settings. Check add-ons in Google Chrome and disable any you didn't add yourself.  Verify if you have the same issue using Microsoft Edge or FireFox
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial

did you try rebooting the system?

there are several items with multiple threads open, like chrome (51)

do you need them all open? is closing them an option?

Avatar of Bruce Gust

ASKER

arnold!


I tried the Command Prompt suggestion you offered and this is what I got...


Microsoft Windows [Version 10.0.22621.963]

(c) Microsoft Corporation. All rights reserved.


C:\Users\bruce_aswndwj>nslookup https://www.experts-exchange.com

Server:  router.home

Address:  192.168.100.1


*** router.home can't find https://www.experts-exchange.com: Non-existent domain


What does that mean...?

Instead, try for example:

nslookup www.experts-exchange.com

Here we go...


Non-authoritative answer:

Name:    www.experts-exchange.com

Addresses:  2606:4700:10::ac43:24f1

          2606:4700:10::6816:4a5

          2606:4700:10::6816:5a5

          172.67.36.241

          104.22.5.165

          104.22.4.165



C:\Users\bruce_aswndwj>

My typo including the https:// in the query.

The IP of the server to which You are sending the request is the important thing. lookup whose name server it is?

check which wireless/wired connection do you have?

on a command line, try pinging the IP of the gateway

You may have some proxy filtering from an anti-virus/internet security app?