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You can click on the globe link at the top of the pop-up.<br />
Check their IP, are they using VPN to a Luxembourg address?
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You can click on the globe link at the top of the pop-up.
Check their IP, are they using VPN to a Luxembourg address?

Retired

Paul Sauvé

regsamp

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When we click on the globe line at the top of the pop-up, it <b>does not</b> show and IP and shows Deutsch as the language. 
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When we click on the globe line at the top of the pop-up, it does not show and IP and shows Deutsch as the language.

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You'll need to get the IP from a CMD window<br />
WinKey+R CMD &gt;ipconfig /all
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You'll need to get the IP from a CMD window
WinKey+R CMD >ipconfig /all

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Their IP is not going to a German VPN. We changed the Current Region to their country and their language to English and they are back on the current settings. 
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Their IP is not going to a German VPN. We changed the Current Region to their country and their language to English and they are back on the current settings.

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<p>i'd check the settings in Chrome...</p>
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<div class="content wysiwyg-content fr-view">
<p>User's Google Chrome Browsers are coming up in the German language and giving a location in Luxembourg. How can we change this back to English and the USA?&nbsp;</p><p><a href="https://filedb.experts-exchange.com/incoming/2023/01_w03/1610310/Capture.JPG" rel="ugc"><img src="https://filedb.experts-exchange.com/incoming/2023/01_w03/1610310/Capture.JPG" class="fr-fic fr-dib"></a></p><p><br></p><p><br></p>
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Capture.JPG


User's Google Chrome Browsers are coming up in the German language and giving a location in Luxembourg. How can we change this back to English and the USA? 

German Language coming up in user's Google Chrome Browsers. We are in the USA.

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.

Google

Chrome is a free web browser created by Google. Originally released in 2008, it has grown to become the most used desktop web browser (as of October 2016).

Chrome

Web browsers are applications used primarily to display documents, files and media from the Internet, identified by a Uniform Resource Identifier (URI) that can be a page, image, video or other file. Some browsers require the use of add-ons or extensions to safely render the information they receive; others have systems built into them to perform the same functions.