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janaFlag for United States of America

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Help USB SDD provokes PC to Troubleshot or Turnoff

Hi Experts!


I have been using a USB SSD drive for some time work and every day I attach it and end of the day, disconnect it.  Last night I left it connected and when I booted the computer gave me a recovery screen as below:


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I got super nervous until I saw the cable and disconnected and rebooted.


I checked the SSD and it has system files etc., it was from a previous computer and we are using for storage but wasn’t formatted.  I cannot formatted due to GB of data that has been stored there.


Experts, you advice: how do I configure or set the SSD so as to not to provoke my PC to show the recovery screen and the PC boot normally.


Thanx in advance


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rindi
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Normally a USB disk shouldn't try booting unless that is set in the BIOS. As long as your PC is set to boot to an internal disk there should be no problem. Besides that, you can always insert the USB disk after you have booted the PC, & then you can copy the data off.
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ASKER

Oh ok, then it must be in BIOS will check (it should be setup to boot from bios).


Question, the pix below is from the L: drive, the USB SSD, if I delete the L:\System Volume Information and the hidden files in root L:\, would that also stop the booting?

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ASKER

Hi, update:


I checked the BIOS and found not to boot to Bios (see pix below)


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I also checked other areas in the BIOS related to boot (see pix below) but didn't find anything that can be provoking to boot:

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What u think?


what is the model of this usb device?  is it usb 3?

when i assume it is a disk with usb interface, the trouble can come from the usb port (best use usb3 port) - from the cable - from the interface - or the disk itself
can you test it on another pc?  that would rule out the pc as problem device
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rindi
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ASKER

It's a Dell Latitude E5570 and USB 3.0 


FYI, just in case:

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can you test it on another pc? 

  • will do


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ASKER

didn't see ur entry rindi,

 move the "Windoze Boot Manager" down so that "UEFI Intel SSD...." comes on top.

  • u men swap the far right option as pix below?

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ASKER

it worked, i swap order and restarted various times and all ok.