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Basem KhawajaFlag for United States of America

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Windows Search Box Stopped Working

Hello EE,


Can someone help me please with this annoying issue that I am trying solve for the past few days with no luck. The Windows Search Box has stopped working as well as the seach box inside the File Explorers Folders(Music, Documents. etc..). When I click on the Search Box the cursor does not appear there instead a blue rectangular box opens up momentarily on the far left hand side of the screen and then goes away. I use the search box all the time and I can't be as efficient with my work without it . please help.


Thank you,


Basem Khawaja

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Hello There

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I am not quiet sure I understand what do you mean by "run in-place upgrade"?

Also, are you trying to suggest that I format my computer? If so I am not comfortable doing that since I never done that before and I am afraid that I am going to create an irreversible damage that I don't need to add to my existing tech issues. I would appreciate other suggestions if you have any.


Thank you,


Basem Khawaja 

Avatar of Hello There
Hello There

By this, you will reinstall the system and fix possible issues without losing any data.

Hello,


Thank you but I am not comfortable nor experienced enough in doing so.


Basem Khawaja 

Try these quicker things first before you attempt a reinstall:


Open a Terminal as Administrator.  (Right-click on the command prompt and select Run as Administrator)

dism /online /cleanup-image /checkhealth
chkdsk
sfc /scannow

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Read the results of the commands when they're done.  If there's no issue, then these should complete rather quickly about 1-2s for the first, 3 minutes for the 2nd on SSD, and about 7 minutes for the 3rd.  The 3rd command is the one most likely to have issues to correct.  In my recent experience, up to 15% of systems in any organization has issues that this fixes.


If those 1st 2 commands find errors, then run:

dism /online /cleanup-image /restorehealth

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This should take a bit longer to complete than just 1-2s.  It can take anywhere from 3 minutes to 20+ minutes depending on how corrupt it is.

chkdsk /f

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You will need to restart your computer for the 2nd command.


Hi SerialBand,


Thank you for your suggested solutions. All the commands that you had suggested ran just fine no errors, however the chkdsk /f that gave me problems it says that "can not lock current drive". I did restart the PC but nothing took place. Can you please help me? I have tried 100's of solutions on tech websites and YouTube videos but nothing seems to work. Lastly, I tied to enter the following into run box"c/windows/system32/ctfmon.exe and I clicked Ok and nothing happened.


Thank you,


Basem Khawaja

User generated image 


Normally after running that, you just restart the computer and it should start running that before windows loads.  Did you not see that during your restart?   Try running it again.


If you're not able to do that then follow @Hello There's first comment and download the media creation tool.  Once the files are downloaded, open it up and run it.  It should start an install of Windows and prompt you if you wish to upgrade - select the Upgrade and there should be an option to keep your data.  Let it install and you should be able to "update" Windows while saving your data.

SerialBand,


I am sorry once again I don't feel comfortable doing that. Is that the same as FORMATTING the PC? Will I lose any of my data on my PC? Can you think of other alternatives?


Thank you,


Basem Khawaja

Hi SerialBand,


See if this has anything to do with my issue that I am having.


Thank you,


Basem Khawaja


Event Viewer-020623 2316.jpg

It seems that cortana might be broken.  Try reinstalling it.


https://www.howtogeek.com/728558/how-to-uninstall-and-reinstall-cortana-on-windows-10/

Open Powershell as Administrator and remove cortanna


Get-AppxPackage *Microsoft.549981C3F5F10* | Remove-AppxPackage

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To remove it from all users:

Get-AppxPackage -AllUsers -PackageTypeFilter Bundle -name "*Microsoft.549981C3F5F10*" | Remove-AppxPackage -AllUsers

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It's probably a good idea to restart your computer at this point.


You will need to go to the Microsoft Store and search for Cortana to install it.  You may need to have a Microsoft account.


Here's a video showing it if that's better for you.  https://www.youtube.com/watch?v=mvWFsyweve4

Be comfortable. It's easy. Download the tool, run it, and fix the system. If you are not sure, post a screenshot and we can assist you.

Hello SerialBand,


I am confused about what you wrote:


Cortana might be broken-reinstall via powershell

then you said to remove it from all users. 


The question, is windows search depends on Cortana to work? Cortana works fine. 

I saw this article that I wanted to ask you if it might help with the issue.


chkdsk


also, here is a screen capture from Cortana as well.


User generated image


lastly, I did restart the PC and was doing the repair process and checking 3 stages then the desktop came on. But still no search box working.


Thank you,


Basem Khawaja

Can someone responds to my post?


Thank you,


Basem

That Search app shown in your Event Viewer appears to be a part of Cortana.  Reinstall Cortana and it should get replaced.  It's apparently not a "system file" that SFC scans for.