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Avatar of Michael Louis
Michael Louis🇨🇦

Unable to login via fingerprint - windows domain

domain joined computers unable to use biometrics to login computer. 


GPO:

Allow domain users to log on using biometricsEnabled
Allow users to log on using biometricsEnabled


on the local computer under sign-in options Fingerprint recognition is currently unavailble 


How do I fix this? Happening on win10 and win 11 computers

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Avatar of arnoldarnold🇺🇸

Usually, you have to enable it in the AD and have the account on the local system linked to it.
I.e. upon login, go to user settings and add pin, fingerprint....
initial login is user/password or smartcard.
Avatar of Michael LouisMichael Louis🇨🇦

ASKER

on the local computer under sign-in options Fingerprint recognition is currently unavailble
Avatar of arnoldarnold🇺🇸

The GPO are you pushing it as a local policy?
Run GPMC Group policy wizard to whether the GPO applied.
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Avatar of Michael LouisMichael Louis🇨🇦

ASKER

I am trying to push it out via domain controller
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Avatar of Michael LouisMichael Louis🇨🇦

ASKER

did a gpupdate /force didnt help
fingerprint sign-in options greyed out

checking out your link  
Avatar of Michael LouisMichael Louis🇨🇦

ASKER

I ran gpresult.exe /R and I can see that my computer has received the GPO I created following the steps in your link.

I have 2 test users I have added to the " biometric users" global security group is AD.  ( my AD account is one of the test users )

When I reboot .. I still do not get a option for fingerprint.     Only for PIN and normal password...  and I need to click on OTHER USER in order to see sign-in options as a option.  

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Avatar of arnoldarnold🇺🇸

You do not get a prompt on login, or within the configuration to set one up?

Avatar of Michael LouisMichael Louis🇨🇦

ASKER

prompt on login
Avatar of arnoldarnold🇺🇸

Did you setup a login option to use a fingerprint for your user?
If did setup the fingerprint as a sign-on option, and if your finger goes through the fingerprint scanner, what happens?

one thing to look at whether you have to use a local computer account with a finger print as a sign-on option, and have this local account linked to your AD account.
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This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.