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sun hongdaFlag for China

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Customer opens a case with us stating when users are trying to RDP to a Windows instance they are getting the below error."An Internal Error Occurred",what is the cause?

hello experts


Customer opens a case with us stating when users are trying to RDP to a Windows instance they are getting the below error."An Internal Error Occurred" 

what related event id will be find in event log?

does it have following id

Event Viewer logs has 4625 and 1006 event ID entries 

does  RDP registry is corrupted will cause that?

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Rodney Barnhardt
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