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<p>Did the customer create other authentication methods for the account? &nbsp;When they sign in, is there an option on the screen to choose an alternate method of authentication?</p>
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Owner

LockDown32

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<p>No. That would have been too easy :)</p>
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<p>I have a customer that deleted the Microsoft Authenticator from his phone and it appears as though it was the only method of authentication. Is there any way to get back into his account?</p><p><br></p><p>It is a <a target="_blank" rel="ugc nofollow">onmicrosoft.com</a> account.........</p><p>&nbsp;</p>
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I have a customer that deleted the Microsoft Authenticator from his phone and it appears as though it was the only method of authentication. Is there any way to get back into his account?
It is a
onmicrosoft.com
account.........
 


Did the customer create other authentication methods for the account?  When they sign in, is there an option on the screen to choose an alternate method of authentication?

Accidently deleted the Microsoft Authenticator from phone

Microsoft is best known for their Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Microsoft's mission is to "enable people and businesses throughout the world to realize their full potential by creating technology that transforms the way people work, play, and communicate.” Currently, the Windows operating system created by Microsoft powers over a billion devices around the world. On top of their share in the software creation market, Microsoft manufactures hardware, including laptops, phones, and attachments.