Why HyperV VM stuck at "Getting Windows ready, don't turn off your computer"
This is using MS HyperV VM. This VM is installed with MS Windows Server 2016. Recently, a TrendMicro antivirus agent was uninstalled. After that, we rebooted the server as the whole screen was blank.
However, this VM shows the blank screen. After about 20 to 30 minutes, the system is still booting up with message - Getting Windows ready, don't turn off your computer. Despite this, the vm is pingable and file shares are available as users can use them as per normal.
I heard the boot sector may have to be repaired. If so, what shall we do to bring the VM back to health condition?
Thanks in
ASKER
Now, I can't access to the VM at all.
I heard the boot sector may have to be repaired.
if that was the case it wouldn't have got as far as it did
Now, I can't access to the VM at all.
what is on the console? sometimes you just need to be patient (unfortunately)
I can't access to the VM at all.
from the Hyper-V management console or remotely over the network?
ASKER
Initially, I can't access this VM from the hyperV console as well as attempt to use rdp.
ASKER
Yes, from both hyperV console and rdp.
ASKER
Suddenly, I can rdp to the VM (after about may be more than 12 hours). What should I do? run msconfig?
it the server is still in working condition for the client computers, then basically it means all essential services are already up and running. it does indicate that the given error message is with a non-essential service or even a depending service no longer exists (e.g. a component belonging to the uninstalled TrendMicro software.
you may run MSCONFIG to check the items under Startup and Services for more clues.